Sr Engineer - Data Storage & Resilience

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As an IT Data Storage & Resilience Engineer at Micron, you will be part of a dynamic group of Administrators who are directly responsible for production storage across our landscape. You will be in charge of implementing new systems and providing support for existing systems across Micron. Additionally, you will handle customer and partner concerns related to global storage.

You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be encouraged to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings.

Responsibilities include, but are not limited to:

1. Define, design, engineer and implement storage hardware and solutions.
2. Define, in conjunction with other support groups and service providers, functionality required to support business strategies.
3. Design and implement backup and data resiliency solutions using modern platforms such as Rubrik, Cohesity, and other relevant technologies.
4. Optimize data protection workflows to ensure highly available, secure, and scalable backup infrastructures.
5. Maintain technical and service domain subject matter knowledge to provide feedback on future roadmap decisions.
6. Work with customers to capture requirements, and propose, engineer, and provision storage and backup solutions.
7. Research and partner with vendors and management to select products that best meet company needs.
8. Lead system setup and standardization of features and usage.
9. Build detailed documents, testing, training, and post-deployment assessments.
10. Follow the established process for any planned maintenance or when potential issues arise.
11. Deliver training for new team members.
12. Lead all aspects of data backup operations, ensuring all data is backed up efficiently and can be restored promptly in case of a disaster.
13. Establish and manage recovery objectives (RPO/RTO) to meet business continuity requirements.
14. Coordinate vendor-specific support and problem resolution.
15. Adhere to Micron’s established processes, security policies, and managed services.
16. Provide 24x7 On-Call technical support and expertise for customer issues and service provider partner concerns.
17. Establish and implement policies, procedures, and standards, and ensure conformance.
18. Collect, supervise, report, and interpret operating metrics.
19. Propose and implement storage and backup system improvements (software and hardware updates) that will improve the performance and reliability of Micron’s IT environment.
20. Identify service improvement opportunities.
21. Plan and implement strategies for minimizing service outages, and for reducing the impact of such outages on business operations (i.e., availability, contingency, and disaster planning).
22. Benchmark standard methodologies where appropriate.
23. Regularly test and validate data recovery processes, ensuring that backup data is reliable and accessible.
24. Collaborate with diverse teams, including security, infrastructure, and application teams, to ensure backup solutions align with overall business needs and security policies.
25. Regularly assess and propose strategies to accommodate the growing backup environment as data volume increases.
26. Support acquisition, installation, maintenance, and administration of large enterprise SAN, NAS & enterprise Backup environment.
27. Test, perform root cause analysis and identify storage related problems.
28. Plan, coordinate and upgrade components of the SAN/NAS/TSM as needed with software, hardware and microcode upgrades, etc.
29. Implement monitoring and reporting tools to provide access to backup health, awareness of ransomware risks, and insight into system performance.
30. Ensure all modifications to systems are detailed and accurately implemented with approval (System Updates).
31. Review the performance of systems and plan for technological refresh and cater for future expansion (Capacity Management).
32. Give to Business Continuity Planning and DR strategy, which involves outlining DR procedures and conducting DR drills.
33. Maintain and review the DR documents on a regular basis.

Education and experience:

1. We welcome applicants with a Bachelor's degree in Computer Engineering or Information Technology or equivalent experience.
2. 5 years working in storage.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.