Resort Engineer (Facilities)

Position Summary:
As a Resort Engineer at Edgewood Tahoe, you are responsible for the overall upkeep and repair of the Edgewood Tahoe Resort. You proactively inspecting and repairing areas of the building’s exterior HVAC roof top units, boilers/chillers, public areas, fitness center, kitchens and guest rooms. There is a large amount of guest service needed as you respond and resolve any guest issues with great communication and skills. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.
Essential Functions:

• Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
• Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including ammeters, and test lamps.
• Repair or replace wiring, equipment, and fixtures, using hand tools and power tools.
• Work from ladders, scaffolds, and roofs to install, maintain or repair equipment, and fixtures.
• sketches and cost estimates for materials and services.
• Keep all equipment in good repair with a minimum of downtime by providing day to day maintenance and repairs.
• Continually support and improve engineering services that effectively address problems affecting both guests and associates.
• Respond to room calls, using proper entrance procedure. Make repairs.
• Troubleshoot and repair AC/heating malfunctions, electrical outages, timers, thermostats, electrical switches, circuit breakers. Replace and dispose of HVAC filters.
• Monitor Fire Alarm/Life Safety systems as necessary, be fully informed of the system operation and able to handle emergencies. Be knowledge of fire sprinkler and emergency power systems.
• Observe energy and utilities usage in the hotel and on the grounds. Look for ways to conserve energy.
• Clean, lubricate, protect and otherwise maintain all tools and equipment in the hotel. Secure in proper storage area.
• Act in an engineering capacity to protect our guest and team members in an emergency situation, and preserve the building and its systems during the emergency. Act as quickly and responsibly as possible to return the building to its normal operating status.
• Be aware of all existing departmental Job Safety Analysis. Strive to work in an accident-free manner. Create a safe work environment for others. Take immediate action to correct any hazardous conditions found.
• Must be able to work in all outdoor weather conditions.
• Other duties as assigned. Responsibilities and activities may change at any time with or without notice.

Qualifications / Special Skills:

• 3 years’ experience as an Engineer at a Hotel/resort preferred.
• Guest service background preferred.
• Effective verbal and written communication skills needed.
• Language Skills - Ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSAs), Safety Awareness information (such as SDS) operating and maintenance procedures. Ability to write routine logs and correspondence. Ability to speak effectively to guest and other associates.
• Available to work varied shifts when needed, including weekends, holidays, and nights.

This position requires above average skills in the following categories:

• AIR CONDITIONING AND REFRIGERATION
• ELECTRICAL
• MECHANICAL (HVAC, Motors, Pumps)
• PLUMBING
• ELECTRICAL SYSTEMS & CONTROL
• CARPENTRY & FINISH SKILLS
• KITCHEN EQUIPMENT
• ENERGY CONSERVATION
• GENERAL BUIL DING REPAIR
• GUEST SERVICE SKILLS

What Makes a Successful Edgewood Tahoe Team Member (Core Competencies):

• Ethics, Integrity and Trust
• Action Orientated
• Approachability
• Communication
• Composure
• Guest Focus
• Position Knowledge
• Teamwork

Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
All Edgewood Team Members are Expected to:

• Embrace and promote all facets of our vision, mission and values.
• Exhibit resort knowledge to accurately support and promote all departments, amenities and programming ventures.
• Strategically balance customer, business, and team member needs.
• Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately.
• Work with a broad-based constituency and provide excellent service to all internal and external guests.
• Demonstrate cooperative behavior with colleagues and supervisors.
• Keep information confidential as directed in the confidentiality agreement.
• Support and comply with all Edgewood policies, procedures, and standards.
• Protect Edgewood assets and report all safety concerns to supervisor or Security.
• Be an ambassador of Edgewood inside and outside of work.

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