Infrastructure Engineer

Company Overview
SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes, and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.
The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.
What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable, and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners, and communities. The company believes that by creating, discovering, and nurturing these trusted connections, SageNet enhances the world that connects us all.
With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities, and energy organizations. SageNet manages communications for more than 220,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.
Job Purpose
We are seeking a highly skilled and experienced Infrastructure Engineer to join our team. The successful candidate will be responsible for designing, implementing, and managing both on-premises and cloud-based infrastructure solutions that support the reliability, scalability, and security of our IT environment.
Key Responsibilities

• Design and implement infrastructure solutions that meet the company's needs.
• Manage and maintain on-premises systems and infrastructure server, storage, and network infrastructure Fortinet, Cisco, Nimble as well as cloud systems GCP and AWS to ensure optimal performance.
• Develop automation and scripting to streamline operations using Ansible, Terraform, Python
• Ensure security and compliance standards are met and maintained across all infrastructure.
• Design and Maintain backup and disaster recovery plans to protect company data.
• Monitor and maintain system performance leveraging NMS tools such as Zabbix and SolarWinds.
• Responsible for reporting leveraging defined KPIs (Key Performance Indicators)
• Provide collaboration and support to other teams within the organization.
• All other duties as assigned.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.
• Experience with system backup technologies VEEAM preferred.
• High level understanding and administration of Office365, EntraID, GCP, AWS.
• Demonstrated proficiency with VMWare and Hyper-V platforms.
• Strong understanding of security principles and best practices.
• Experience with containerization and orchestration tools Docker, Kubernetes
• Knowledge of DevOps practices and CI/CD pipelines.
• Strong knowledge of authentication methods such as SAML/SSO and transport protocols TLS, HTTPS SAML, LDAP, SSL.
• Working knowledge of the Atlassian Suite of products.
• PMO methodologies
• Prior experience in DR / Business Continuity planning.
• Exposure to ITIL framework is preferred.
• Requires strong technical aptitude, creativity, and ability to research and solve complex issues.
• Requires strong organizational skills.
• Experience documenting, project tracking and management reporting.
• Familiar with standard concepts, practices, and procedures within IT and Purchasing. Performs varied tasks.
• Ability to effectively communicate issues and resolutions to all levels of the organization.
• Ability to work both alone and as part of a team with established standards.

Working Conditions

• Productively work in a hybrid work environment which consists of 2 mandatory “all-in” days, 1 variable day, and 2 virtual days. Hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.
• Business casual work environment
• Ability to work in a fast-paced environment and manage multiple priorities.
• Positive mindset, fearless to ask questions and push against status quo.
• Ability to drive projects to completion on time.
• Strong desire to work in a collaborative team driven environment.

Physical Requirements

• Sit and/or stand for long periods of time
• Able to lift up to 50 lbs.
• Use of hands and fingers extensively
• Work on a computer 5 – 10 hours a day

Classification*: Salaried/Exempt
Position Type: Full Time
Travel Requirements: Negligible
Direct Reports: n/a
Safety Sensitive: n/a
Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered the property of SageNet. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with SageNet from third parties must be through our People Operations Department. Any contact made outside of the SageNet People Operations Department by a third party will cancel any future business relationships between the third party and SageNet.
Please contact for any questions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)