Resiliency Engineering Director

Description

As the Director of Resiliency Engineering, you will be responsible for leading our resiliency engineering initiatives and building a robust framework to ensure the reliability, availability, and performance of our services. You will oversee a team of engineers and collaborate with cross-functional teams to develop and implement strategies that enhance the resilience of our technology stack. This role requires a strategic thinker with a hands-on approach and strong leadership skills.

Key Responsibilities:

• Define and execute the vision and strategy for resiliency engineering, aligning with company goals and ensuring the highest levels of service availability and performance.
• Build, mentor, and lead a high-performing resiliency engineering team, fostering a culture of excellence, innovation, and collaboration.
• Establish and promote best practices for resiliency engineering, including service level objectives (SLOs), incident response, chaos engineering, and disaster recovery planning.
• Work closely with product, engineering, and operations teams to ensure alignment on resiliency goals and to integrate resiliency practices into the software development lifecycle.
• Oversee the implementation of monitoring and alerting systems to detect issues proactively and lead incident response efforts to minimize downtime and customer impact.
• Collaborate with engineering and infrastructure teams to analyze usage patterns and optimize resource allocation to ensure performance during peak loads.
• Drive innovation in resiliency practices by exploring new tools, technologies, and methodologies to enhance system robustness.
• Communicate effectively with executive leadership and other stakeholders regarding resiliency initiatives, progress, and challenges.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 12+ years of experience in software engineering, reliability engineering, or a related field, with at least 5 years in a leadership role.
• 5+ years experience leading teams in building and maintaining high-availability systems and services in a cloud-based environment.
• 5+ years experience with distributed systems, microservices architecture, and cloud technologies (AWS, GCP, Azure).
• 5+ years experience with chaos engineering practices and tools, as well as incident management and disaster recovery processes.

Preferred Qualifications:

• Master’s degree in Computer Science, Engineering, or a related field
• Proven track record of leading teams in building and maintaining high-availability systems and services in a cloud-based environment.
• Strong understanding of distributed systems, microservices architecture, and cloud technologies (AWS, GCP, Azure).
• Experience with chaos engineering practices and tools, as well as incident management and disaster recovery processes.
• Excellent problem-solving skills and a proactive approach to identifying and addressing challenges.
• Strong communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
• Experience in a senior engineering leadership role within a fast-paced, high-growth technology company.
• Familiarity with DevOps practices and culture.
• Knowledge of container orchestration technologies (e.g., Kubernetes, Docker) and infrastructure as code (IAC) tools (e.g., Terraform, Ansible).