Software Development Engineering - Advisor I

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title : Software Development Engineering - Advisor I

What does a successful Software Developer Advisor do at Fiserv?

The Card Services ATM Managed Services team is looking for a Software Developer Advisor proficient in ATM applications and transaction driving, with experience in Windows systems administration, particularly building, maintaining, and deploying specialized Windows Gold Images.

What you will do:

• Analyze third-party application log files, perform root cause analysis, liaise with vendors, validate resolution and plan solution turnover to production teams.
• Resolve critical application issues by collaborating with internal production teams and third-party vendors.

What you will need to have:

• Demonstrated experience using one modern object-oriented programming language for application development in C#.
• ATM platform experience in any of the following: Diebold Vista, NCR Edge, NCR Activate Enterprise, Nautilus Hyosung Standard NBS or Paragon Virtual ATM software.
• 5+ years of programming/software application development experience.
• Experience with Windows operating system customization, disk partitioning, remote deployment, imaging, and automation.
• Experience building scripts or automations with Python, JavaScript, Powershell, or Windows batch scripts.
• Autonomous, articulate, and professional communicator, able to identify and articulate problems and proposed solutions, carry out proposed plans, and support production teams.
• Demonstrated proficiency using source control systems, such as SVN or Git.
• Demonstrated knowledge of software design patterns, principles, lifecycles, and best practices.
• Demonstrated proficiency in creating technical documentation.
• Bachelor's degree in Computer Science/Information Systems/Information Technology, or related technical degree/equivalent work experience.

What would be great to have:

• Programming/software application development experience in Java.
• Experience with remote Windows system administration, including proficiency in configuration and command line, disk partitioning, Windows image creation, maintenance, and remote deployment.
• Experience with WinPE, Symantec Ghost, or equivalent O/S imaging tools.
• Strong inclination for troubleshooting and reconstruction of events via log file analysis, follow-up and maintain good relations with vendors, including testing proposed solutions and documentation for turnover to production teams.