Director of Omni-Channel Engineering

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Job Description

GameStop is seeking a dynamic Director of Omni-Channel Engineering to join our team, reporting directly to the Head of Technology. In this role, you will lead our engineering efforts across key areas such as Catalog, Pricing, Promotions, Order Management, Ecommerce, and Mobile Applications.

This position is based on site at our Grapevine, TX office.

Responsibilities

• Collaborate closely with engineers to design and implement solutions, participating in code reviews, architectural discussions, and ensuring technical best practices are followed.
• Lead the strategic direction for Ecommerce, Order Management Systems (OMS), and Notifications technologies in close collaboration with Product and Business leaders.
• Build and mentor high-performing engineering teams, fostering a culture of continuous improvement and innovation.
• Drive mission-critical KPIs across Product, Technology, and Business domains, ensuring alignment with company goals.
• Develop and maintain comprehensive roadmaps, effectively managing priorities and making tradeoff decisions to maximize customer and business impact.
• Actively resolve complex engineering problems, working alongside your team to diagnose and fix critical issues in real time.
• Play a hands-on role in integrating third-party services and new technologies into the Ecommerce and OMS platforms, ensuring seamless operation.

As a senior leader, you will:

• Thrive in an ambiguous, fast-paced environment, demonstrating resourcefulness and the ability to navigate tradeoffs to deliver substantial customer impact.
• Exhibit a strong bias for action, continuously seeking opportunities to enhance outcomes and improve the customer experience.
• Build and maintain robust relationships across all levels and functions within the organization, driving cross-functional collaboration.
• Be results-oriented and data-driven, with a passion for building innovative, customer-centric experiences.
  

Requirements

• 10+ years of experience in Software Development, with a strong technical foundation in AWS, Java/Spring, React/React Native/SFCC, Kubernetes, and CI/CD
• 7+ years of experience managing software teams, with a proven track record of leadership.
• Exceptional interpersonal, writing, and communication skills, with the ability to influence and inspire at all levels.

You’ll stand out if you have:

• A demonstrated history of progression from Software Engineer to leadership roles, showcasing your growth and ability to scale with the business.
• Experience thriving in fast-paced, high-growth environments.
• Specific experience in Ecommerce, with a deep understanding of the challenges and opportunities in this space.

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.