Dataflow Sustainment Engineer Level 3

Dataflow Sustainment Engineer Level 3
Position Summary
DarkStar Intelligence is seeking Dataflow Sustainment Engineers to provide cross-domain software engineering support to over 40 system domains.
Location: Annapolis Junction, MD
FLSA Status: Full-Time
Security Clearance Level: Top Secret/SCI with Full Scope Poly
Citizenship: Applicants must be U.S. Citizens.
Position Type: On-Site
Salary Range: $215K - $225K
Primary Duties and Responsibilities

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution of cross-domain solutions.
• Provide problem identification, diagnosis and resolution of problems.
• Provide support for the communication of status to agency management and internal customers.
• Provide support for the system and hardware problems and remains involved in the resolution process.
• Ensure proper performance of tasks necessary to ensure the most efficient and effective execution of the contract.
• Utilize expert communication skills needed to direct the skilled technical resources and report on the technical progress, issues, and problem areas, as well as write and review technical documents.
• Preliminary Root Cause Analysis.
• Analyze quarantined data for change recommendation to Policy team or Filter team.
• Assist with any ticket that DFE1or DFE2 cannot resolve.
• Upgrade systems to new versions.
• Document all changes to systems.
• System Replacement.
• Close or escalate tickets.
• Manage TO3 Personnel.
• Determines and nominates outstanding achievements of the team members for spot award.
• Report to Program Manager.
• Maintain Daily Status Reports.
• Maintain Monthly Status Performance Statistics.
• Manage Ticket Queue.

Minimum Qualifications

• Current Top Secret/SCI w/Polygraph
• Eligibility requires meeting the specified experience and education criteria for each level.
• Required Experience Level 3 :
  • Certification DoD 8570 Compliance IAM Level 1 is required.
  • Twelve (12) years' experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
  • Five (5) years of Linux and three (3) years of NiFi experience is desired
  • Required Education Level 3:
    • Bachelor's degree in a Technical, Math or Business discipline from an accredited college or University may be substituted for four (4) years' experience.

About DarkStar Intelligence
DarkStar Intelligence is a Service-Disabled Veteran-Owned Small Business (SDVOSB). We are dedicated to advancing mission support and tradecraft development for our clients while emphasizing employee retention and client satisfaction. We deliver high-quality, intelligence-based solutions grounded in our "Core Four" values: humility, passion, agility, and ownership. Our team members embody humility by prioritizing the mission over personal recognition, bringing passion through relentless enthusiasm for problem-solving and innovation. With agility, they adapt swiftly to changing mission requirements and excel in team dynamics. Above all, our personnel take full ownership of their work, holding themselves accountable to deliver results and uphold the highest standards of excellence. We strive to make our country safer and create a lasting impact through these values.
Our Commitment to Diversity and Inclusion
At DarkStar Intelligence LLC, we believe that Equal Employment Opportunity (EEO) is not just a policy but a core value that defines our approach to building a diverse, inclusive, and respectful workplace. We are committed to fostering an environment where everyone is valued based on their skills, abilities, and qualifications and where employment decisions are made solely on merit.
We uphold a zero-tolerance stance on discrimination of any kind. Our commitment ensures that no one is discriminated against based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO principles are embedded in every facet of the employment process-from recruitment and hiring to promotions, transfers, training, and career development. We also apply this commitment to maintaining an inclusive work environment, equitable compensation and benefits, fair performance evaluations, and respectful terminations. At DarkStar Intelligence, diversity and inclusion are more than policies; they are essential to who we are and how we operate.
EEO Flyer: shorturl.at/abpNX
Employee Benefits
At DarkStar Intelligence LLC, we believe investing in our employees means providing a comprehensive benefits package designed to support their personal and professional well-being. We offer a variety of benefits to meet the diverse needs of our team:
Core Benefits:

• Health Coverage: Medical, Dental, and Vision plans to ensure you and your family access essential care.
• Income Protection: Life Insurance, Short-Term Disability, and Long-Term Disability to give you peace of mind.
• Retirement Planning: A 401(k) plan to help you build a secure financial future.
• Work-Life Support: Employee Assistance Program (EAP) and Legal Services for added support whenever needed.
• Paid Time Off: Generous PTO, 11 paid Federal Holidays, plus a Floating Holiday to celebrate what matters most to you.

Voluntary Benefits:

• Identity & Legal Protection: LegalShield and IDShield protect your identity and provide access to legal resources.
• Additional Coverage: Whole Life Insurance, Accident Insurance, and Critical Care Insurance for extra protection and peace of mind.

At DarkStar Intelligence, we are committed to providing benefits that empower you to thrive inside and outside the workplace. We value your contributions and strive to ensure you feel supported every step of the way.