Director, Software Engineering

Why you will love working for a National Top Workplace

We are a global leader in loyalty marketing.

We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester. The impact of these loyalty programs affords us deep brand partnerships, owning a niche in the loyalty space where outcomes matter most.

We are a mission and values driven company.

Our mission is to grow enterprise value through loyalty for our clients. Every role within Kobie has a purpose and directly contributes to us achieving this mission.

We are values driven at every point. Over our 30+ year journey, we’ve created a fun, high-trust, transparent workplace. We believe in leadership and ownership. Our hybrid work environment, personal holidays, casual dress code and focus on diversity and inclusion add to a culture that makes our teammates proud. That pride shines through in the work we do for our clients.

About the team and what we’ll build together

The Director of Software Engineering manages multiple development squads within the Software Engineering group at Kobie. As a key component of our strategic roadmap and client implementations, the right candidate should have experience managing growth, development, and architectural solutions for large R&D projects. You will report directly to the Vice President of Engineering.

The Director of Software Engineering is the primary lead of the software engineers, interfacing with product owners, QA, architects, and business contacts. You will be leading a diverse set of skilled engineers to develop software solutions. You will also assist in the management process and resource planning and will be responsible for driving results, team momentum, and positive educational growth for the team.

You will participate in the business and technical relationship with the product organization and will be tasked with leading a team in the creation of quality solutions, planning resources, and managing the professional development of the team. You quickly understand business problems, are an effective communicator, and can lead in the creation of solutions that utilize current technology and work within the service provider landscape.

The Director of Software Engineering will articulate technology and product positioning to both business and technical users and must be able to establish and maintain strong relationships with internal counterparts and prospect/client stakeholders throughout the product development cycles.

Required Skills

• 3+ years of people management experience with responsibilities in performance management, monitoring professional growth, and inspiring teams while being hands on with technical development, strategy, and direction.
• Lead teams to produce quality work elevating their technical capabilities through mentoring and identifying growth opportunities.
• 10+ years of hands-on development and technology experience with software and testing within our technical stack including Java, Spring, Angular, functional code, and testing.
• Maintain complex and highly available software in production environments and meet service level agreements (SLAs).
• Automate deployments through CICD.
• Develop, implement, and evaluate incident response procedures, including managing a 24/7 on-call support team.
• Run production software development operations in a cloud-based container environment with technologies like Docker, Kubernetes, and Terraform and guide teams to do the same.
• Ensure software quality by being familiar with test-driven and behavior-driven development (TDD, BDD).
• Design robust, modular, reusable software by applying and promoting design patterns, interfaces, and communication protocols.
• Manage the software supply chain, including dependencies, open-source governance, versioning, build/buy and vendor selection.
• Technically savvy person who can dive deep into Kobie, that has backbone, and influence power to move and inspire a team.

Our teammates are at the heart of everything we do

Healthy people are happy people, which makes mental and physical health a top priority at Kobie. From robust health insurance and benefits options to free fitness programs like FitOn, to generous vacation time for yourself, we support your health needs fully. In today’s job market, we know that employees are choosing only what works best for their life. For those that want career growth, Kobie is the perfect place. We have developed a comprehensive people strategy that helps every teammate know how to advance and progress on their career journey. Beyond title progression, Kobie’s competitive pay, 401k matching, annual profit sharing, and bonuses all make Kobie a perfect place to build your career.

Kobie a place for all

We don’t just accept differences – we embrace, share, and celebrate them!

Employment at Kobie is based solely on a person's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis under the law.

We are fiercely committed to fostering a workplace where teammates draw upon their own diverse backgrounds, experiences, and perspectives so that they feel welcomed to bring their authentic self to work every day. While our leadership team fully and completely supports our policy of nondiscrimination and equal opportunity, all teammates share the responsibility to ensure we incorporate the principles of equity, diversity, and inclusion throughout Kobie.