At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
THE ROLE
The Network Lead Engineer is a senior technical resource in Data Communications, tasked with the effective and efficient implementation and maintenance of related technologies. This role assists in defining, designing, and implementing network communications and solutions, occasionally guiding less experienced staff members. The engineer coordinates tasks with other system areas and vendors, and contributes to network system planning, upgrading, monitoring, testing, and servicing.
WHAT YOU WILL DO
- Provides technical support to ensure the ongoing efficient and reliable operations of related MFS information systems. Troubleshoots complex network outages.
- Proactively develops and maintains strong knowledge of MFS information systems and their related components, and makes recommendations to improve the reliability, scalability, performance, or security of these systems as appropriate.
- Leverages technology to automate manual tasks and seeks to improve efficiency wherever practicable and appropriate. Makes recommendations for process improvements.
- Assists in developing, enforcing, and maintaining MFS Information Security controls, procedures, and standards.
- Receives broad goals and overall objectives from Management and assists in establishing and implementing the methods to attain them.
- Responsible for meeting assigned project objectives including timelines and budget. Works on the projects and provides innovative suggestions for solutions.
- Serves as technical mentor to other members of the team.
- Collaborates with other IT and business groups, readily sharing information with others.
WHAT WE ARE LOOKING FOR
- Bachelor's degree or equivalent experience in a related technical field.
- 5-6+ years of related Information Technology experience, with combined focus in some of the following: LAN/WAN and remote office operations. Comprehensive experience with Cisco routers/switches, network management platforms, network load balancing platforms, network patching and network cross-connect best practices and inventory control, designing and building large data center networks.
- Exposure to newer technology like network segmentation and SD-WAN will be critical.
- Strong technical skills and knowledge in several of the following disciplines:
- Network Firewall technology
- Network IDS/IPS Security technology
- MS Active Directory
- TCP/IP and DNS/DHCP
- SASE networks and mobile end user support
- Interface with Global carriers to implement data solutions
- Cisco routing/switching, (NXOS, IOS) and protocols: (BGP, IPSEC, SMTP, SNMP and OSPF)
- VoIP operations, WAN operations experience, and Wireless networking experience
- QoS & MPLS technologies
- Cloud Implementation
- Demonstrated ability to interact, communicate, build relationships, and negotiate well with members of the team and senior management when responding to technical challenges.
- Strong problem-solving skills; ability to work effectively under pressure and in a 24/7 environment.
At MFS, we are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
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