JOB SUMMARY: Responsible for directly support the NCL Revenue Management Department (RM) and its key partners. Create and maintain reports and dashboards for stakeholders, as well as implement automated solutions to streamline manual reporting tasks. Assist in defining and documenting processes, best practices, and strategies for existing and future RM initiatives. Must also be responsible for collecting and maintaining data from web sources as well as supporting forecasting and budgeting.
DUTIES & RESPONSIBILITIES:
- Build, maintain, and enhance Business Objects reports for stakeholders.
- Write and maintain SQL views that support stakeholder reports and dashboards.
- Develop and maintain code in R and Python to build or enhance reporting tools and automate manual processes.
- Create advanced analytics solutions, tools, and dashboards from complex and disparate data sets.
- Design meaningful data visualizations and interactive dashboards using Tableau.
- Produce and present ad hoc analyses to guide senior leadership decisions.
- Define and document processes and best practices.
- Develop robust web scraping and automation tools.
- Collaborate with external departments to resolve data-related questions and issues.
- Organize, plan, and execute individual projects and assignments.
- Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Data Analytics/Business Intelligence, Computer Science, Business Administration, Industrial Engineering, Mathematics, or related field.
EXPERIENCE:
- A minimum of 2 years of work experience in reporting, analytics, business intelligence, data science or similar field is required.
- Experience working with ETL processes involving complex data is strongly preferred.
- Experience in the travel and hospitality industry is preferred but not required.
COMPETENCIES/SKILLS:
- Proficient in R/Python, SQL, Tableau, and advanced Excel (VBA preferred).
- Skilled in creating reports using Business Objects.
- Experienced in developing automated tools and solutions.
- Skilled in web scraping (HTML, CSS, XML, and Selenium).
- Familiar with source control tools (Git, GitHub) and CI/CD processes.
- Outstanding written and verbal communication skills for effective interaction with various stakeholders within and outside Revenue Management
- Ability to manage multiple priorities and deadlines in a fast-paced and changing environment.
- Self-motivated, quality-oriented, delivery-oriented, and able to self-prioritize work.
- A passion for Data Analytics with a strong desire to build a career in the field.