Job Summary
Stites & Harbison, PLLC is a full-service law firm looking for a full-time Senior IT Systems Engineer to join its firm-wide Technology Group. Based in Lexington or Louisville, this role is responsible for providing infrastructure leadership and technical expertise for our IT department, ensuring the smooth operation and continuous improvement of our IT infrastructure. This includes Windows servers, Azure, Intunes, Active Directory, Windows desktops, software deployments, storage and networking systems.
The successful candidate will be supported by a team of professionals and share technical leadership with the Data and Workflow Senior Systems Engineer.
Please note that this is NOT a remote position and only candidates who are able to work from either the firm’s Lexington, KY or Louisville, KY offices will be considered.
Responsibilities
- Oversee day-to-day operations, manage problems, and escalate issues when necessary
- Manage large enterprise projects, such as data center migrations and application rollouts.
- Oversee and optimize IT infrastructure, including networking, telephones, storage, and helpdesk support
- Design and manage a scalable cloud infrastructure using major cloud services
- Establish policies and technical standards for IT platforms
- Contribute to the departmental technical roadmap and budgeting process
- Provide technical solutions for customer issues
- Work collaboratively in project teams, often in a lead role
- Work with the training team to create, document, and implement IT department processes and procedures
- Maintain and troubleshoot server systems
- Provide technical support to internal customers
- Monitor the server environment for availability, security, and performance
- Work closely with the firm SIEM
- Possess expertise in various IT areas, including routing, firewalls, virtualization, cloud, SD-WAN, Wi-Fi, and more (see full list below).
- Install, configure, and test hardware and software
- Upgrade server hardware and software, ensuring a smooth transition for users
- Maintain knowledge of server products in the marketplace
- Communicate effectively using written and verbal skills
- Oversee with the security team, security assessments, and mitigate risks
- Perform other duties as assigned
Requirements
- Experience as a senior systems engineer (legal space preferred)
- Working on-site at either the Louisville or Lexington offices is required
- In-depth knowledge of the Windows operating system
- Broad knowledge of related technologies, including storage, capacity management, performance management, hardware lifecycle management, asset management, security, scripting/programming, patch/configuration management, networking, Linux, mobile devices, and Mac OS
- Project management experience
- Experience with cloud computing technologies (AWS, Microsoft Azure)
- Experience with HITRUST, ISO, ITIL standards, and implementation
- Strong vendor management and IT cost- management skills
- Ability to provide technical leadership with a balance of vision and pragmatism
- Excellent problem-solving skills
- Ability to work well with others
- Flexibility to work off-hours when necessary
Technical Skills
- Routing
- Systems Redundancy
- Firewalls
- Virtualization
- Virtual server environment using VMWare
- VMWare backups
- Router and Switch configurations
- Microsoft Intune Knowledge
- Microsoft Exchange
- Cloud experience
- SD-WAN
- Wi-Fi protocol
- Knowledge of Meraki
- Layer 3 Switching
- DR Test Experience
- Active Directory
- Zoom Telephony
- Litera, Intapp and Aderant Experience (plus)
- iManage
- Citrix
- SAN environments
- PowerShell experience
- Mimecast Experience
- DMARC
Stites & Harbison ranks in the Top 20 “Best Places to Work in Kentucky” for 2024 in the medium company category. The firm has made the list 18 times — 10 of those in the Top 10.
We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status, or other status protected by law. Stites & Harbison is an equal opportunity employer offering a competitive salary and benefits package.
Please apply by submitting a cover letter and resume to Lee Pfeiffer ( ). No phone calls at this time.
Notice to Recruiters and Search Firms: Stites & Harbison will only accept submissions if a signed, current fee agreement is in place.