Cloud Support Associate, Support Engineering

Job ID: 2698807 | Amazon Web Services New Zealand Limited - C96

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.

Support Areas:

• Database

BASIC QUALIFICATIONS

• Bachelor or Master in Information Management, Information Systems, Information Technology, Computer Science, Computer Engineering, Engineering or a related field or 0-1 years of relevant work experience
• Knowledge in one or more of these IT technologies – Networking / Databases / Linux
• Self-starter who is excited about technology, troubleshooting/support experience

PREFERRED QUALIFICATIONS

• Passionate about customers and new technology
• Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java, .NET (C#), JavaScript.
• Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc)
• Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
• Basic knowledge in Networking (TCP/IP, DNS) / Database
• Exposure to Cloud computing

Posted: May 24, 2024 (Updated 3 days ago)

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.