Observability Engineer

IT Monitoring and Observability Admin, Wood Dale, IL :

The IT Monitoring and Observability Administrator is responsible for designing, implementing, and maintaining the monitoring and observability solutions for the IT infrastructure and applications. The IT Monitoring and Observability Administrator works closely with the IT operations, development, and security teams to ensure the availability, performance, and reliability of the IT services and systems.

Responsibilities:

• Develop and maintain the monitoring and observability strategy, standards, and best practices for the IT organization.
• Design, deploy, and manage our New Relic platform and other monitoring solutions
• Collect, analyze, and visualize the metrics, logs, traces, and events from the IT infrastructure and applications for complete end-to-end observability.
• Create and maintain the dashboards, alerts, and reports for the IT operations, development, and security teams.
• Troubleshoot and resolve the issues related to the monitoring and observability solutions.
• Provide guidance and support to the IT teams on how to use the monitoring and observability solutions effectively.
• Research and evaluate new technologies and trends in the monitoring and observability domain.

Qualifications

• Proven experience in an IT Monitoring and Observability role
• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• At least 3 years of experience in IT monitoring and observability administration, engineering, or support.
• Strong knowledge and experience with New Relic monitoring and observability tools and platform
• Strong knowledge and experience with various IT infrastructure and application technologies, such as Linux, Windows, Azure, network, database, web, etc.
• Strong knowledge and experience with scripting and automation tools, such as Python, Bash, Ansible, etc.
• Strong analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Certifications in IT monitoring and observability tools and platforms are preferred

Additional Positives for the Position:

• Holding credentials that demonstrate ability to perform a specific level of tasks related IT Monitoring and Observability
• System admin experience
• Application performance testing experience