Genesys Cloud Engineer

Company:  Acumenz Consulting
Location: Williamsville
Closing Date: 21/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Leading client is hiring Genesys Cloud CX Developer for Contract to hire job.


This is onsite hybrid 3 days a week.

Required skills,

  • Must have experience configuration, Developing, Administration of Genesys Cloud CX platform
  • Developing inbound call flows using data inputs ,data actions and Genesys Cloud API,
  • in queue flow ,outbound flow, email, and chat
  • Experience with Microsoft Visio call flow design
  • Working experience with Agile teams and Jira, Zephyr
  • Contact Center Developer with hands on working knowledge of Genesys PureCloud architect flow familiar with best practices, design, and configuration experience.


PureCloud recent experience is required

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Acumenz Consulting
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