Data Entry Customer Service

About us:
Welcome to Signeekwave: Where Vision Meets Reality
At Signeekwave , we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
About job:
We are looking for a meticulous and driven Data Entry Customer Service professional to join our dynamic team. In this role, you will play a crucial part in maintaining our customer database and ensuring all information is accurately recorded and easily accessible. Your attention to detail will help us provide top-notch service to our clients, as you will be responsible for entering customer inquiries and updates into our system efficiently. You will also engage with customers to resolve their issues and gather necessary information for data entry.
Salary Range: $16.50 - $25.00 per hour
Job: Full time
Location: Dallas, TX
Responsibilities:

• Enter customer data accurately into our database
• Respond to customer inquiries via phone, email, and chat
• Verify and update existing customer information
• Assist customers with account issues and provide solutions
• Work with team members to identify areas for process improvement
• Maintain confidentiality and security of customer data
• Generate reports as needed for management reviews

Requirements

• High school diploma or equivalent.
• Excellent typing speed and accuracy
• Strong attention to detail and ability to spot errors
• Strong organizational and time management skills
• Ability to work independently and meet deadlines
• Familiarity with data entry tools and techniques
• Strong communication skills, both written and verbal

Bonus Points:

• High school diploma or equivalent; further education is a plus
• Proven experience in data entry or customer service
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite and database management software
• Ability to multitask and prioritize effectively
• Strong problem-solving skills and a customer-oriented attitude

Let's create your dream career and make an impact together! Apply today.