Senior Office 365 Engineer

Senior Office 365 (O365) Engineer

Location: Chicago, IL (WFH 2 days, onsite 3 days)

Summary

The Senior Office 365 Engineer will be responsible for supporting, managing, and enhancing the O365 platform and products. This is a technical role that will also require an understanding of the business challenges the platform helps to solve.

What you'll be doing

1. Plan and execute migrations of data inside and outside of the M365 platform
2. Automate processes and reporting through Powershell and GraphAPI
3. Responsible for technical documentation creation and maintenance for M365 technologies
4. Manage the resolution of major incidents and any escalated problems for M365
5. Ensure the security, resilience, and monitoring of the platform
6. Configure and manage 3rd party tools and integrations into the M365 platform
7. Identify opportunities for enhancement to the platform
8. Represent M365 in Change Advisory Board meetings
9. Help build and implement governance controls across the M365 platform
10. Collaborate with internal and/or external resources, providing technical expertise for M365

Skills we're seeking

1. 10+ total years of experience with O365/Messaging/Infrastructure engineering
2. Experience with O365 architecture, technical documentation, SOPs, and architecture diagrams
3. 5+ years of experience with the Office 365 Suite specifically
   • Exchange, OneDrive, SharePoint Online, PowerApps, PowerAutomate
4. Strong experience with Active Directory + Azure AD/Conditional Access
5. Strong experience with Microsoft Teams including Telephony
6. Scripting and automation experience
   • PowerShell
   • GraphAPI

Nice to haves

1. O365/M365 Certification
2. Knowledge with authentication systems such as Okta, Azure Active Directory, Active Directory, SAML, WS-Fed, OAuth, Kerberos, and LDAP