Rail Services Warranty Engineer
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Our client is an international market leader for the design, manufacture, maintenance and supply of equipment and components for integrated transport systems at the forefront of technology that provide high value-added sustainable mobility for its customers. We're proud to be recognized for our versatility, flexibility and for our capacity to constantly adapt and innovate.
The Warranty Engineer role is open at our location in Maryland.
Overview
The successful candidate will directly supervise the Rail Services business and employees at the site location of employment and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Functional Description
Supervise the daily activities at the Rail Services facility to include managing personnel and assets in a safe and cost-efficient manner
Responsible for all monthly reporting on project engineering, warranty, materials and financial budgetary issues
Ensure the timely set up of the site with manpower, machinery and materials as required
Understand the requirements of the contract and plan/prepare for the site set up and commissioning, spare material availability and supplier support staff
Manage and provide technical training to stakeholders when required
Test the functionality of the vehicles
Uploading and downloading programs using a laptop to troubleshoot and test train systems.
Control and manage site Maintenance Management System
Responsibility for customer satisfaction and all local customer feedback
Develop relationship with suppliers to facilitate resolution of any warranty and technical issues with the equipment
Other duties as required and assigned
Training/Education Required BA/BS Degree from an accredited university
MUST BE able to read and understand engineering drawings/schematics
Previous experience in Power (TCMS and Traction) and Knorr-Bremse (Brakes, Doors and HVAC) equipment highly desirable
Experience in the rail after-market field/maintenance/overhaul or a comparable industrial environment in a warranty role essential.
Training will be provided at existing operational facilities
Bilingual in English and Spanish is a Plus
Initial Training Quality system
Occupational Hazards Prevention System
Environmental Systems
Railway Safety Management System
Human Resources Policies
Qualifications/Requirements
Self-Starter capable of resolving technical issues as they arise and/or coordinating and implementing solutions with the support of the engineering office.
Experience running warranty returns, spare part requisitions, store management, logistics control ideal.
Ability to work with customers at both top management and workshop floor levels
Technical skills and understanding essential rail components and systems; hands on experience a plus
Ability to read and understand schematics
Must be able to lift 50 lbs
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $120,000 to $135,000.
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