Azure Infrastructure L2 Engineer

Job Title: Azure Infrastructure L2 Engineer

Location: Dallas, TX (Onsite)

Experience: 5-7 years

Job Overview: We are seeking a highly experienced and skilled Azure Infrastructure L2 Senior Engineer to join our IT team. This role is crucial in ensuring the robust operation, maintenance, and optimization of our Azure cloud infrastructure.

Responsibilities:

1. Advanced Infrastructure Monitoring: Proactively monitor Azure infrastructure to ensure optimal performance, availability, and security.
2. Incident and Problem Management: Handle complex infrastructure-related incidents and problems, performing advanced troubleshooting and root cause analysis.
3. ServiceNow Ticket Handling: Manage and resolve high-priority tickets using the ServiceNow platform, ensuring adherence to SLAs.
4. Maintenance and Optimization: Perform advanced maintenance tasks, including system updates, patch management, performance tuning, and optimization.
5. Automation and Scripting: Develop, implement, and maintain automation scripts and processes using tools such as PowerShell, Azure CLI, and Terraform.
6. DevOps Practices: Collaborate with DevOps teams to integrate infrastructure management with CI/CD pipelines, promoting a seamless development and deployment process.
7. Infrastructure as Code (IaC): Utilize Terraform to manage infrastructure as code, ensuring consistency, scalability, and reliability.
8. Documentation and Knowledge Sharing: Maintain comprehensive documentation of configurations, processes, and procedures. Mentor and train junior engineers.
9. Security and Compliance: Ensure the infrastructure complies with security policies, best practices, and regulatory requirements.
10. Collaboration and Leadership: Work closely with other IT teams, providing guidance and leadership to ensure effective and efficient infrastructure management.
11. Continuous Improvement: Identify and implement improvements to processes, tools, and technologies to enhance the overall performance and reliability of the Azure infrastructure.

Minimum Requirements:

1. Azure Administration: Minimum of 5 years of hands-on experience managing and supporting Azure environments.
2. Terraform Expertise: Extensive experience with Terraform for managing infrastructure as code, including creating, modifying, and managing infrastructure resources.
3. ServiceNow Proficiency: Proficiency in using ServiceNow for advanced ticket handling, including creating, updating, resolving high-priority tickets, and managing workflows.
4. Automation Skills: Strong experience in automation using PowerShell, Azure CLI, and other relevant tools.
5. DevOps Practices: Proven experience in integrating infrastructure management with CI/CD pipelines and collaborating with DevOps teams.
6. Troubleshooting and Problem Resolution: Demonstrated ability to diagnose and resolve complex technical issues efficiently.