Identity and Access Management Operations Engineer - Active Directory
Location: Plymouth, MI 48170
Duration: 9 months with possible extension
Monday - Friday. Hybrid schedule: Monday & Wednesday in office
Description :
Reporting to the Regional Identity Management Operations Senior Manager, the Cloud Analyst will help to analyze and maintain a comprehensive Cloud/PAM and IGA strategy that aligns with IAM Arch/Eng team and the organization's business objectives/ growth plans.
• Evaluate, recommend, and maintain the most suitable cloud technologies and services, including AWS and Microsoft Entra ID.
• Analysis and implementation of PAM (Privileged Access Management) Solutions.
• (IGA) Identity Governance and Administration expertise to efficiently manage user identities and access across the enterprise.
• Provide a Cloud technical guidance and mentorship to IAM OPS team members.
• Create and maintain technical documentation such as SOPs, design documents, operational drawings, manuals, etc.
• Cooperate with IAM Arch/Eng , Security OPS and other cross function teams to implement a robust security controls and compliance standards.
• Stay current with industry best practices and security trends to maintain a secure cloud/On-Prem environment.
• Identify opportunities for resource consolidation and optimization.
• Continuously evaluate and improve PAM/IGA infrastructure performance, scalability, and reliability.
• Continuous learning mindset to stay updated with cloud technology advancements.
Technical Skills and Competencies Required
• Minimum 3 to 5 years of relevant practical experience in Identity Management production support of large-scale, global environments supporting over 75,000 users and globally diversified application authentication requirements.
• Knowledge of Windows Server 2016/2019/2022, as well as Microsoft client operating systems
• Expertise in Active Directory
General Skills and Competencies Required
• Knowledge or familiarity with ITIL processes and methods. ITIL Foundations certification preferred
• Project management skills and global experience
• Strong technical and non-technical communication skills
• Ability to establish and maintain high levels of customer trust and confidence
• Experience in working within a globalized environment in terms of strategy, policies and procedures.
• A proven track record of driving the delivery of large, complex messaging and collaboration projects
• Ability to work independently, efficiently manage time, demonstrate grace under pressure, flexible.
• Privileged Access Management (PAM) expertise with CybeArk/Delinea
• Identity Governance and Administration (IGA) expertise with any of the following solution providers: MIM, SailPoint, Identity, Okta, Omada Identity, Oracle Idenetity Management, etc.
• Databases expertise with one of the following : Microsoft SQL Server, Oracle database, MongoDB,etc.
• Cloud expertise - MS Entra ID / AWS
• Scripting skills with PowerShell
• Experience with implementation of backup / restore and disaster & recovery strategies
• Vulnerability management with Tenable.
Required Education
• Bachelor's degree or related experience in Computer Science, Engineering or related discipline.
• Must be fluent in English, knowledge of any other language is an advantage.
• IT certifications are highly desirable.
Required Years of Experience
Minimum 3 to 5 years of relevant practical experience in Identity Management production support of large-scale, global environments supporting over 75,000 users and globally diversified application authentication requirements.
General Skills and Competencies Required
• Knowledge or familiarity with ITIL processes and methods. ITIL Foundations certification preferred
• Project management skills and global experience
• Strong technical and non-technical communication skills
• Ability to establish and maintain high levels of customer trust and confidence
• Experience in working within a globalized environment in terms of strategy, policies and procedures.
• A proven track record of driving the delivery of large, complex messaging and collaboration projects
• Ability to work independently, efficiently manage time, demonstrate grace under pressure, flexible.
• Privileged Access Management (PAM) expertise with CybeArk/Delinea
• Identity Governance and Administration (IGA) expertise with any of the following solution providers: MIM, SailPoint, Identity, Okta, Omada Identity, Oracle Identity Management, etc.
• Databases expertise with one of the following : Microsoft SQL Server, Oracle database, MongoDB, etc.
• Cloud expertise - MS Entra ID / AWS
• Scripting skills with PowerShell
• Experience with implementation of backup / restore and disaster & recovery strategies
• Vulnerability management with Tenable.
Desired Education
• Bachelor's degree or related experience in Computer Science, Engineering or related discipline.
• Must be fluent in English, knowledge of any other language is an advantage.
• IT certifications are highly desirable.
Desired Years of Experience
Minimum 3 to 5 years of relevant practical experience in Identity Management production support of large-scale, global environments supporting over 75,000 users and globally diversified application authentication requirements.
Additional Information
Identity and Access Management Services Platform:
The Identity and Access Management Services platform (IAM) is comprised of multiple technologies that are delivered to internal and external client customers globally. Identity is the management of individual principals, their authentication, authorization, and privileges within or across system and enterprise boundaries with the goal of increasing security and productivity. Provisioning is a business process for creating and managing access to resources within Identity.