Data Center Support Engineer

Responsibilities

1. Responsible for inventory collection, provisioning, monitoring of PDU, UPS, and environmental sensors deployed in data centers.
2. Maintain accurate PDU/UPS inventory in our asset tracking and monitoring tools.
3. Work with other data center engineers to monitor, analyze, and optimize power and cooling.
4. Fine-tune and maintain alert rules for PDU/UPS/sensor monitoring.
5. Conduct regular maintenance checks and upgrade software for PDU and UPS to ensure compliance with company standards and best practices.
6. Collaborate with other data center engineers, architects, infrastructure engineers, and vendors, ensuring effective communication and coordination across teams and projects.

Requirements

1. A bachelor's degree in computer science, engineering, or a related field, with proof of exceptional skills in related fields and practical engineering experience, or equivalent.
2. Minimum of five years of experience in data center engineering, preferably in a large-scale environment.
3. Strong understanding of data center power, cooling, fire suppression, and cabling infrastructure as well as network.
4. In-depth understanding of different hardware types (servers, switches, routers, storage), cabling, and optics.
5. Proficient in customizing data center monitoring tools with experience in using scripting for bulk updates and SQL database.
6. High level of analytical, problem-solving, and troubleshooting skills, with the ability to work under pressure and meet deadlines.
7. Great communication and interpersonal skills, with the ability to work independently and as part of a team.
8. A certification in network or data center design, such as CCNA, CDCP, CDCS, or CDCE would be a plus.