Senior Content Designer

The Fluent team is looking for a Senior Content Designer who, at the core, thrives working deep inside design systems to build elegant and seamless experiences across Microsoft products and platforms.

In Fluent, we believe in the power of our extended community to create and deliver holistic experiences that drive business impact at scale. We celebrate diverse styles, voices and views reflecting the diversity of our customers, both inside Microsoft and with our customers on the outside. Nurturing and continuously evolving this culture are our shared responsibilities, because we create better products together. We believe designing in the open empowers us all to move fast and build experiences without seams.

Responsibilities

Strategy

1. Understands business metrics and translates company goals and objectives into customer experiences. Identifies and guides others to identify complex customer needs and business requirements. Drives product content planning to fulfill identified needs.
2. Knows the design system and demonstrates knowledge of both Design and Engineering needs, as well as our customer needs, how competitors meet those challenges, and where their solutions fall short.
3. Translates business and user needs and technology constraints into solution concepts that are meaningful, easy to use, and engaging.
4. Defines and prioritizes product plans based on multiple factors such as user insights and business needs.

Structure

1. Combines design thinking with design execution to produce usable and intuitive components, patterns and usage guidance.
2. Creates and optimizes sound Information Architecture (IA) for coherent task completion.

Surface

1. Contributes to and articulates a shared vision and tools to create, collaborate, and build effective products at scale.
2. Drives terminology decision-making to bring an informed point of view, experience, and data/research.

Strategic Value

1. Uses and creates Fluent design system components, patterns, voice principles, and usage guidance.
2. Helps others use the Fluent design system, and drives consistency and alignment within the team.

Effective Communication

1. Facilitates brainstorming sessions and/or workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas.
2. Presents ideas and concepts at all stages of the design process.

Other

1. Embody our culture and values.

Qualifications

Required/Minimum Qualifications:

1. Bachelor's Degree in Arts, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 4+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing.
2. Master's Degree in Arts, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 3+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing.
3. OR equivalent experience.

Preferred Qualifications

1. Demonstrated experience crafting product user interfaces and usage guidance for design systems, across a range of platforms.
2. Excellence in product content design and strategy.
3. Fluent in Figma.
4. Communication skills that extend to your relationships.
5. A growth mindset.

Content Design IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.