Must Have Skills
- Three (3) or more years of relevant work experience in wireless networks and analyzing wireless network KPI data.
- Working knowledge of basic wireless call flows and performance KPIs.
- Experience with SQL.
- Familiarity with Data Visualization tools such as Tableau.
- Examples of work accomplished with very little direction.
- Extremely strong problem-solving skills.
- Strong written and oral communication skills.
Desired Skills:
- Wireless RAN domain knowledge.
- Familiarity with ETL Tools such as Talend or Informatica.
- Experience with data Warehousing (aka BigData).
- Experience with GIS / Geo Analysis of data.
- Practical experience with programming languages (such as R and Python).
Job duties:
The Centralized Engineering Service Performance Team is seeking a data analyst to execute complex analytical studies on how network metrics correlate with each other and correlate to customer experience.
As a member of this highly technical team, the candidate will act independently and be responsible for fulfilling complex business requirements related to Service Performance.
The selected candidate is responsible for analysis and reporting on multiple data sets including various 3rd party benchmarking data. This analysis will be used to both drive network decisions as well as executive-level reporting used for internal and external representation of the Wireless network performance.
Responsibilities:
- Work with teams to understand the various datasets and what they represent to user experience.
- Perform exploratory data analysis to understand the relationships between data sets.
- Analyze various data to interpret competitive results to understand competitive decisions and find areas for opportunities.
- Utilize strong presentation skills to share insights from data.
- Work with peer Data Analytics teams throughout to share best practices and add additional value to analysis.
Education/Certifications:
Associate or Bachelor Degree in Engineering, Data Analytics, or related field preferred (experience can replace). Certification in Data Analytics helpful.
Logistics:
Primary/Preferred: 500 Dove Rd, Southlake, TX
Alternate Locations:
- 180 Washington Valley Rd, Bedminster, NJ
- 50-60 Sylvan Rd, Waltham, MA
- 118 Flanders Rd, Westborough, MA
- 1515 E Woodfield Rd, Schaumburg, IL
- 3131 S Vaughn Way, Aurora, CO
- 126 W Gemini Dr, Tempe, AZ
Shift: Standard 9-5, no weekend work or on-call required. The team is currently working remotely and is expected to work remotely until at least the end of September 2023. The candidate must have access to a reliable home Internet connection and desk to be productive working from home.
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