(USA) Senior, Software Engineer- Connected Assistance (Mobile Calling) Team

Position Summary

The Senior, Software Engineer - Connected Assistance (Mobile Calling) Team will work collaboratively across multiple IT functions, employees, and vendors to ensure that Connected Assistance (Mobile Calling) solutions are reliable and scalable. This role involves planning and implementing programs to enable global voice and contact center infrastructures to operate effectively and scale reliably. The position also focuses on operational excellence and continuous improvement activities for Connected Assistance and the Me@ ecosystem through IT Services Management processes and procedures.

Responsibilities

• Lead Partnerships for Projects: Collaborate with other teams, provide necessary documents, direction, and examples; identify solutions and timelines; review and provide feedback on proposals; conduct design and code reviews.
• Troubleshoot Issues: Gather information on issues (impact, criticality, root cause); engage support teams; formulate and execute action plans; interpret results and determine further actions; perform root cause analysis; complete online documentation.
• Provide Business Support: Respond to user questions and issues (technical feasibility, implementation strategies); identify and facilitate solutions; lead cross-functional partnerships.
• Lead Discovery Phases: Review project requirements and translate them into technical solutions; gather necessary information (design documents, product requirements, wireframes); write and develop code; conduct unit testing; communicate status and issues; collaborate with project and cross-functional teams; troubleshoot issues; ensure on-time delivery and hand-offs; provide leadership to the project team.
• Development and Architecture: Work on the development and architecture of web and mobile applications, particularly in React Native.
• Daily Communication: Maintain daily communication with the team and clients using tools such as Zoom and MS Teams. English fluency for business/technical meetings is a must.
• Entrepreneurial Mindset: Exhibit strong communication and technical skills with an entrepreneurial mindset to ensure the best outcomes for associates and the business.

Skills Required

• Mobile Engineer Experience: 5+ years with iOS or Android.
• Android Development: 4+ years with Android, MVVM-C architecture, Kotlin, Java, and GraphQL.
• iOS Development: 5+ years building native iOS apps in Swift; shipped one or more apps available in the App Store.
• Kotlin and React-Native: Expert knowledge.
• Android SDK: Hands-on experience with the Android SDK framework.
• Object-Oriented Programming: Deep knowledge with Java or C++; strong fundamentals in OOP, reactive programming, and design patterns.
• Multi-Language Proficiency: Experience with Python, JavaScript/TypeScript, Go, etc.
• CI/CD Pipeline: Experience in building CI/CD pipelines.
• Third-Party Integration: Knowledge of integrating third-party services.
• Debugging and Problem-Solving: Excellent capabilities.
• RESTful API Design: Expertise in design and integration.
• Development and Architecture: Experience with web and mobile applications, particularly React Native.
• Communication Skills: Exceptional communication, negotiation, facilitation, and interpersonal skills; fluency in English for business/technical meetings.
• Entrepreneurial Mindset: Strong communication and technical skills with an entrepreneurial approach.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.

Option 2: 5 years' experience in software engineering or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science or related field and 2 years' experience in software engineering or related field.

Primary Location

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America