Hi, I'm Erika Plazas, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experience extraordinary.We are looking for an Operations DevOps Engineer II who willSupporting code deployment releases and promotions within test and production environmentsPerform product installation and configuration with some troubleshooting assistance from others in ARM OperationsMonitor Ascendon ARM solutions production, customer test, and internal environments for function and performanceMonitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime.Install, configure, and upgrade third-party products and open-source solutionsDevelop and maintain automation tools and processes to streamline operations and improve productivityDocument operational and system architecture processes and configuration and identify automation opportunities where applicableParticipating in the ARM Operations 24x7 on-call rotation scheduleIs this opportunity right for you? We are looking for candidates who:Bachelor’s degree in Information Technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a related field.Minimum 2 -3 years experience with development and release processesExperience working with AWS, RDS database (Oracle, MySQL)Experience configuring, managing, and upgrading servers and softwareExperience with Software development experience on Linux platforms in common scripting languages (Perl, Python, Groovy, Ruby, bash)Proficient in English in a business environmentOur Guiding PrinciplesImpact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.Perks & BenefitsWork from Home, in-office, or hybridPaid Vacation, Birthday, Volunteer, and Holiday Time OffEducation ReimbursementAnd so much more!View More BenefitsOur StoryFor over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.Our Way of LifeOur people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide.We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?Follow us! LinkedIn | Facebook | Twitter#LI-RemoteLocation(s):Brazil Remote