Field Service Engineer

Keep California Powered - Join MEPPI as a Field Service Engineer and Ensure the Future of Critical Power Systems!
MEPPI's Service Center Division is searching for a talented Field Service Engineer to join our dynamic Service Center Division (SCD) team. This is an exciting opportunity to advance your career while making a tangible impact by ensuring the reliability of critical power systems across California.
What You'll Do:

• On-Site Service : Perform start-up services, preventative and remedial maintenance, field modifications, and testing of CPSD products at customer locations.
• Technical Support : Provide top-notch technical assistance to internal teams, third-party service organizations, and end users via phone and email.
• Product Evaluation : Inspect and test returned products to identify defects and ensure optimal operation.
• Emergency Support : Be ready to respond to emergency technical support needs on an on-call basis, ensuring our customers are always powered up.
• Troubleshooting Expert : Diagnose malfunctions down to the board level and repair UPS system failures with minimal guidance, while mentoring less experienced technicians.
• Documentation & Reporting : Maintain detailed service records, document services provided, and submit accurate expense reports in a timely manner.

What We're Looking For:

• Education & Experience : Associate's degree in Electrical Electronics or a related technical field, plus 2-5 years of hands-on experience in troubleshooting and repair of electrical and/or electronic products. Equivalent education and experience will also be considered.
• UPS Expertise : Developed knowledge of UPS systems, services, and peripherals is a must.
• Technical Skills : Proficiency with mechanical and electronic test equipment, and strong computer skills with MS Office and MRP/ERP business systems.
• Communication Skills : Excellent verbal and interpersonal skills to interact with customers and team members at all levels in a professional manner.

What's in it for you?

• Comprehensive Health Coverage : We've got you covered! MEPPI pays 90% of the cost for medical, dental, and vision plans, ensuring you and your family can focus on staying healthy without the stress of high costs.
• Retirement Plans : Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions. Your financial wellness is just as important to us as it is to you.
• Generous Paid Time Off : Work-life balance is key. Begin earning vacation after just 90 days, plus 12 paid holidays per year.
• Career Development : We're invested in your growth. Take advantage of our training programs and educational assistance to elevate your skills and advance your career.
• Exclusive Employee Discounts : Being part of the MEPPI family comes with perks! Enjoy profit sharing and special discounts on our products and services, designed to make your life better.

Why MEPPI?
At MEPPI, you're not just another team member-you're part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we're a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.
About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us in Warrendale, Pennsylvania, and be part of a global team that's driving the future of transportation and energy solutions.
Ready to Apply? Join MEPPI and help us power the future! Apply today to become a part of our innovative and dedicated team.
Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.
Notice to Agencies and Search Firms: MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.