Company: CB Pacific(
About Us
CB Pacific Inc. is a manufacturer's representative and distributor firm in the Pacific Northwest. Since 1994, CB Pacific has been providing quality automation and process control equipment to the Aerospace, Food & Beverage, Oil & Gas, Pulp & Paper, Power & Water Utilities, and Manufacturing business sectors. CB Pacific is proud to represent such firms as GE, Emerson, AMDT, Stratus Computing, Standard BOT, and Advantech to name a few.
Summary:
As an Application Engineer, you will play a crucial role in the support, development, testing, and implementation of cutting-edge software/hardware applications. This position offers the opportunity to work on challenging projects and collaborate with engineers and the business development team. Contribute to the overall success of our customer software/hardware support initiatives.
Responsibilities:
- Software Application Support : Support of customer software/hardware applications, ensuring adherence to support practices documented in Salesforce and principal support systems. Follow CB Pacific standards and best practices. Collaborate with cross-functional teams to gather and analyze requirements, translating them into functional and technical specifications. Implement robust and scalable solutions to meet customer solutions and solve project objectives.
- Technical Leadership: Provide technical leadership and guidance to CB customer base. Foster a collaborative and innovative environment. Conduct customer support reviews and share industry best practices.
- Quality Assurance: Collaborate with Sales leaders to identify and address issues promptly. Innovation and Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices in software engineering. C ontribute to the continuous improvement of development processes, tools, and methodologies.
- Documentation: Create and maintain comprehensive documentation for software applications, including technical specifications, user manuals, and deployment procedures.
Qualifications:
- Bachelor's or Software Engineering, or a related field.
- Proven experience in software/hardware application support, with expertise in (relevant technologies, languages, frameworks).
- Solid understanding of GE/Emerson system platforms and experience in designing, planning, and deploying highly available and performant system architectures.
- Experience in installing, configuring, validating, and tuning GE/Emerson products.
- Skills in developing high-quality data visualizations using tools such as GE Operations, IFIX and Cimplicity
- Skills in developing and supporting PLC programming software.
- Experience in tailoring GE systems for specific use cases, including condition-based maintenance, process optimization, process visualization, alarming and notification, and reporting.
- Familiarity with Emerson PLC and DCS-based control systems, smart meters, building management systems, and/or energy management systems as data sources.
- Strong analytical and troubleshooting skills, with a methodical approach to solving complex problems.
- Strong understanding of software architecture, design patterns, and best practices.
- Experience with the Microsoft family of products
- Excellent problem-solving and analytical skills.
- Effective communication skills and the ability to work collaboratively in a team environment.
- Demonstrated leadership experience and the ability to mentor junior team members.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits : Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Service Technician Career Growth : Embarking on a Service Technician career with FCG opens the door to unparalleled growth and advancement. The vast network of opportunities available throughout North America ensures that as a Service Technician, you have the chance to not only refine your skills but also expand your horizons in diverse locations. We offer custom training with our FCG Service Technician Academy to support your career pathing.
CB Pacific operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.