General Dynamics Information Technology - ServiceNow Senior Developer
Location: Fairfax, Virginia
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: MBI (T2)
Job Family: Software Development
Skills: Information Technology (IT), IT Requirements, ServiceNow Platform, Software Development, Software Systems
Experience: 5+ years of related experience
Position Overview: The ServiceNow senior developer will play a critical role in the development, configuration, and administration of the ServiceNow FedRamp platform. This role is responsible for creating custom workflows, integrations, and applications during the client implementation phase and will also manage the platform’s ongoing maintenance and operations post-implementation. The senior developer will collaborate with various teams to ensure solutions are functional, secure, and scalable.
Key Responsibilities:
- Develop, configure, and customize the FedRamp ServiceNow platform based on client helpdesk operations specifications.
- Implement ServiceNow modules.
- Act as the primary ServiceNow administrator post-implementation, managing platform operations, maintenance, and troubleshooting.
- Build and maintain custom helpdesk workflows, business rules, and client scripts.
- Integrate ServiceNow with other applications and data sources as needed.
- Provide ongoing support and enhancements to ServiceNow solutions post-implementation.
- Collaborate with cross-functional teams and stakeholders to ensure successful delivery of ServiceNow projects.
- Perform platform upgrades and apply security patches as required.
- Create and maintain technical documentation and platform configuration.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Degree requirement can be supported with 4+ additional years of professional experience.
- 5+ years of experience with ServiceNow FedRamp implementation and platform administration.
- Strong experience with ServiceNow scripting, API, and workflow automation.
- Proven experience implementing and configuring various ServiceNow modules.
- Hands-on experience with integrations using REST, SOAP, and other integration protocols.
- Experience with complex helpdesk workflow design, data integration, and platform governance.
- Excellent problem-solving and communication skills to collaborate with clients and internal teams effectively.
- Experience in managing ServiceNow O&M post-implementation is a strong plus.
- ServiceNow Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist are preferred.
GDIT IS YOUR PLACE:
- Full-flex work week to own your priorities at work and at home.
- 401K with company match.
- Comprehensive health and wellness packages.
- Internal mobility team dedicated to helping you own your career.
- Professional growth opportunities including paid education and certifications.
- Cutting-edge technology you can learn from.
- Rest and recharge with paid vacation and holidays.
The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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