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Department Summary:
MITRE's User Experience, Visualization, and Decision Support department is seeking a proactive and self-directed Human-Centered Engineer to join and lead multi-disciplinary teams in tackling our sponsors' unique challenges. We are looking for an innovative problem-solver who excels in designing and leading work initiatives, strategizing, analyzing, and translating user needs into transformative solutions. This role offers the opportunity to leverage unique skills to address whole-of-nation challenges with lasting impact, serving the public interest. Our department values team spirit, creativity, technical enthusiasm, and an unwavering commitment to the end user.
Roles & Responsibilities:
- Lead and provide technical guidance to small multidisciplinary teams, including other Human-Centered/Human Factors Engineers, UX Designers, and Front-End UX developers.
- Collaborate closely with HCE/HFEs, UX Designers, researchers, project leaders, and sponsors, leveraging leading practices towards solution impact.
- Advocate for the end-user, ensuring user-centered design principles are consistently applied throughout the solution path.
- Lead the design and development of user interfaces for our sponsors’ software and web applications, incorporating user research and usability testing to gather insights into user needs and behaviors.
- Develop and maintain design systems and user interface guidelines, generating research and initiative proposals.
- Mentor early career team members, fostering a culture of continuous learning and improvement.
Basic Qualifications:
- A Bachelor’s degree in Human Factors Engineering, Cognitive Engineering or Psychology, Human-Computer Interaction, Interaction Design, UX Design and/or Research, or a related field.
- A minimum of 5 years of work experience in relevant roles, with a proven track record in researching, designing, developing, and prototyping system applications applying user-centered design principles.
- Must be a US citizen capable of obtaining and maintaining a clearance.
- Experience with user research methods and usability testing including facilitating interviews, focus groups, usability testing sessions, requirements gathering, and conducting heuristic assessments.
- Experience in working with design software such as Sketch, Adobe XD, Balsamiq, Figma, or similar tools.
- Strong interpersonal skills, coupled with excellent verbal and written communication abilities.
- Demonstrated ability to share work findings to government sponsors or senior leaders.
- Demonstrated experience leading technical efforts and technically diverse teams of 2 or more.
- This position requires a minimum of 50% hybrid on-site.
Preferred Qualifications:
- Preference given to qualified candidates with active clearance.
- A Master's degree or PhD in Human Factors Engineering, Cognitive Engineering or Psychology, Human-Computer Interaction, Interaction Design, UX Design and/or Research, or a related field.
- Experience with qualitative and quantitative research design, development, analysis, and presentation.
- Mentoring or tutoring experience.
This requisition requires the candidate to have a minimum of the following clearance(s): None
This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): Secret
Work Location Type: Hybrid
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