Senior UX Designer

Summary

We are looking for an accomplished, customer obsessed, and results oriented Senior UX Designer. The ideal candidate will be comfortable working with a variety of business partners and delivering outcomes. The selected candidate will collaborate with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback.

Introduction

You will play a role in translating complex ideas into user-friendly and understandable concepts. You are instrumental in evolving and enhancing our product experience to ensure they meet the ever-changing needs for our customers.

Responsibilities

1. Collaborates with product, engineering, and business teams to uncover customer and business needs. Translates needs into digital experiences.
2. Translates complex ideas into understandable concepts that evolve and enhance the product experience.
3. Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition.
4. Advocates for the customer through human-centered design methods, including discovery, research sessions, and user testing.
5. Facilitates and participates in workshops with internal and external stakeholders to align with business needs.
6. Drives end-to-end product design by framing problems, designing insights, and designing new methodologies/practices to serve customer needs.
7. Creates process and user flows, wireframes, journey maps, and interaction models.
8. Delivers design assets for acceptance, development, and delivery to market in partnership with engineering.
9. Teaches, mentors, and guides designers.
10. Prepares and manages department business plans, staffing projections and budgets.

Basic Qualifications

1. 5+ years of User Experience Design.

Preferred Qualifications

1. Experience designing for cross channel experiences.
2. Effective communication and storytelling skills.
3. Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams.
4. Familiarity with working in an established design system.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.