Integrations Engineer

Integration Engineer

Preferred Location: Charlotte, NC Remote Eligible: TBD Reports to: Director of Integration Strategy and Execution

About EDRAY EDRAY thrives in the most difficult part of the supply chain - the final mile at the ports. Through proprietary technology, processes, and most importantly - innovation, we work on your behalf with all stakeholders to keep your freight moving in the most efficient way possible.

Summary The Integrations Engineer plays a crucial role in ensuring the efficient and effective management of system-to-system and manual-to-system data integrations within our core platforms. This role involves acting as both an analyst and a Subject Matter Expert (SME) for integrations with key customers, vendors, and external platforms. The primary focus will be on the implementation and ongoing support of three key areas: EDI/FTP integrations, web services/API integrations, and the automation of current manual inbound data submissions. This position also requires occasional development work in these areas.

Key Responsibilities

• Serve as the primary engineer and SME for system integrations with key stakeholders.
• Deliver functional and technical design documents across various logistics-driven processes and teams.
• Effectively communicate designs and solutions in multiple forums to various audiences, relating technical solutions to business initiatives.
• Manage third-party integration relationships to ensure quality-driven value.
• Implement and support EDI/FTP integrations, ensuring seamless data exchange.
• Design, develop, and maintain middleware business processes, including process orchestrations.
• Develop and maintain web services/API integrations to enhance system connectivity, including the implementation of web API security standards such as OAuth, mutual authentication, and basic authentication.
• Automate manual inbound data submission processes to improve efficiency.
• Manage and maintain integration mappings and processes, including testing and troubleshooting in middleware tools, Azure App Services, and various technical landscapes.
• Implement various EDI-based transactions, including customer onboarding, file or API integrations, and logistical technical interactions.
• Collaborate with data services and operations teams to propose solutions and reduce or mitigate integration data errors.
• Work with IT and Business Intelligence team members to establish effective process monitoring and reporting to meet and maintain integration and data quality SLAs.
• Troubleshoot and resolve integration issues in a timely manner.
• Provide ongoing support and maintenance for existing integrations.
• Stay updated with industry trends and best practices in integration technologies.
• Represent the company in an external-facing role during customer onboarding and third-party integration project discussions.
• Design and implement various B2B solutions across multiple channels.

Required Skills/Experience

• Proficiency with various file types, including EDI X12, JSON, and XML.
• Minimum of 3 years of technical EDI development experience, including onboarding, mapping, and testing in a direct-connected environment.
• At least 2 years of business analysis experience in API web services and web application integrations.
• Minimum of 2 years of experience with Azure Web/App Services, including configuring, integrating, and governing.

Helpful Additional Skills/Experience

• Experience in the logistics/transportation industry, particularly in trucking, ocean carrier/port operations, or distribution.
• Ability to function as project manager for integration development and new onboarding projects.
• Ability to develop and/or support .NET applications supporting EDI, API, and other integration processes.
• Ability to write SQL scripts in support of data analysis and reporting efforts.
• Experience with Dell Boomi or other enterprise middleware tool.
• Experience in Azure DevOps.
• Experience with Agile project management lifecycle and SCRUM a plus.

Why EDRAY? Join EDRAY and be part of a team that drives innovation in the supply chain industry. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a significant impact on our operations and client satisfaction.