Systems Engineer / Project Implementation

Candidate Location: This is a remote position, but will require up to 50% onsite work in San Diego, CA.

Job Title: Systems Engineer / Project Implementation

Job Description: This is a full-time position for an IT engineer at the level of a system administrator within the Network Operations Center for an MSP. This position requires knowledge and hands-on experience with specific systems, excellent communication and interpersonal skills, and the ability to work independently.

Job functions and responsibilities:

• Work with clients onsite as needed for IT-related deployments.
• Perform migrations, upgrades, deployments, and configuration of various systems.
• Troubleshoot network devices, systems, services, and software.
• Participate in project planning and execution.
• Take direction, work independently, and complete assigned tasks.
• Manage assigned clients (prepare for and lead meetings, negotiate projects, review technology, and make recommendations).
• Monitor and respond to alerts, incidents, and requests for assistance.
• Create or update documentation and work within our help ticket system.

Position compensation and benefits:

• Compensation: $7000 - $8000 /month starting salary, depending on skills.
• Benefits include:
• Medical, dental, and vision coverage.
• 401k.
• 8 paid holidays a year.
• 168 hours of paid time off per year (14 hours accumulation per month).
• Unpaid time off.
• One hour lunch.
• Company-issued computer, monitor, and headset.
• Reimbursement for successful passing of industry certifications (Cisco, Microsoft, and similar).
• Stipend for cell phone and internet services.

Qualifications and requirements:

• Must be a US citizen.
• Valid driver's license.
• Reliable transportation and a modern smartphone (recent iPhone or Android-based device).
• Ability to follow directions and solve problems under pressure while maintaining a professional demeanor.
• Excellent written communication and interpersonal skills.
• Detail-oriented.
• Able to self-manage and organize.
• Use time efficiently.
• Ability to follow procedures and take direction.
• Must pass a 90-day probation period and receive a good performance review.

IT EXPERIENCE PREFERRED:

• Experience installing, configuring, and managing:
• All aspects of Microsoft 365 configuration and management, including Azure AD, Intune, Exchange Online, SharePoint, Defender.
• Installation and management of Microsoft Windows Server, Exchange, SQL, Active Directory, RDS.
• Virtualization deployment and management: VMware vSphere, vCenter, ESXi, HyperV.
• User management in MS Active Directory / Azure Active Directory.
• Knowledge and experience working with various cloud platforms and tools.
• Knowledge of Single Sign-On and Multi-Factor Authentication solutions.
• Management and troubleshooting of servers, switches, firewalls, wireless access points, and storage from major manufacturers.
• Networking basics.
• Disaster recovery and business continuity.
• Cloud antivirus deployment, configuration, and management.
• Basics of project and task management.
• Linux administration and configuration management.
• Scripting: Bash, PowerShell, Python.
• HIPAA, SOX, FINRA, SEC, FDA compliance knowledge.