GIS Programmer/Analyst III

Salary : $59,393.00 - $78,815.00 Annually
Location : 500 East Main Street Suite 900, VA
Job Type: Permanent Full-time
Job Number: 12059
Department: Utilities
Division: Engineering
Opening Date: 10/22/2024
Closing Date: 12/1/2024 11:59 PM Eastern
Description
The City of Norfolk's Utilities Engineering and Technology GIS Team is seeking to hire a highly motivated GIS Programmer/Analyst III to join our team of innovative GIS thinkers and problem solvers. The opportunity includes collaborating with the team on real-time, web-based GIS solutions in an advanced environment with expanding ArcGIS Enterprise architecture. The GIS Programmer/Analyst III will perform various GIS tasks including data maintenance and analysis, mapping and data visualization, troubleshooting and technical support, and application development.
Essential Functions
Essential functions include but are not limited to:
Analysis and Maintenance:

• Requires the ability to read and interpret policies and procedures, City utility maps, plans, and technical documents.
• Assists with designing and maintaining Utilities geodatabase to include metadata maintenance, updating fields and domains within the existing geodatabase, providing recommendations for creation of mission specific geodatabases, and creating new geodatabases as necessary.
• Performs versioning, check outs, check ins, reconciliation, and posting for geodatabases.
• Supports GIS Team Supervisor with Synchronization of the Utilities' GIS database with the Lucity (work order) database.
• Supports GIS Team Supervisor with routine maintenance of Utilities' GIS database.

Cartography and Data Visualization:

• Create maps, charts, tables, graphs, and graphics using GIS and related software.
• Create application logos, icons, user interface, and supporting graphics.
• Knowledge of ArcGIS Online Field Maps, Operations Dashboard, and Microsoft PowerBI technologies.

Requirements Gathering, Design:

• Determine customer's requirements by learning the customer's current processes, documenting the requirements, writing system and program specifications, and obtaining approvals.
• Evaluate new technology applications and propose new solutions.
• Develop specifications, diagrams, flowcharts, and system documentation.
• Supports the development and testing of new solutions using the ArcGIS platform, specifically using ArcGIS Pro and ArcGIS Online.
• Use structured analysis to ensure the solution is efficient, cost-effective and financially feasible.

Development, Programming, Implementation:

• Utilize Software Development Life Cycle (SDLC) methodologies.
• Support application implementation, testing and performance.
• Adhere to departmental data standards in program development and system design to maintain a structured environment.

Support:

• Interacts with employees, other City departments and external customers.
• Supervises performance for employees in a work unit, including providing input on hiring, work objectives/effectiveness, and realigning work as needed for GIS team.
• Performs customer service duties to include processing new water and sewer service requests and provides record drawings to internal and external customers.
• Provide support to customers by conducting analysis of business processes, customer's relations, training, and preparing reports and presentations.
• Maintain, monitor, and resolve issues related to hardware and applications.

Performs other related duties as required.
Education/Experience
Work requires broad knowledge in a general professional and/or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
Two years experience as a programmer analyst.
The preferred candidate will have experience in the following:

• Experience with geodatabase design and managing a multi-user editing environment.
• Experience with using ArcGIS Pro Tasks, Model Builder, Python Scripts, and Notebooks.
• Experience with Microsoft Access.
• Solid knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint).

Skills critical to succeed in this role:

• Desire to learn and constantly look for ways to improve processes.
• Capability to work independently in GIS mapping and analysis assignments.
• Ability to think critically and logically for troubleshooting and system support.
• Ability to communicate effectively with customers with little GIS knowledge.
• Understanding of Web design and visual communication in the context of interactive web maps and applications.
• Experience with ArcGIS Desktop products as well as ArcGIS Online and/or Portal.
• Solid knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint)

Additional Information & Requirements
Work Hours: Monday - Friday; 8:00 a.m. to 5:00 p.m.
Work Locations: 500 E. Main Street, 7th Floor, Norfolk VA 23510
This position is eligible for a one-time $5,000 signing bonus.
We offer competitive benefits and an agile, future-focused environment!

• Consideration for an interview is based solely on the information provided within this application. Your responses to the supplemental questions will be reviewed and verified with the information you provide in your application.
• Applications must include complete work history, including periods of unemployment if applicable. Writing "See Resume" with no other information is considered an incomplete application and will not be considered.
• To check the status of your application, refer to your GovernmentJobs.com account for the latest update.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
  
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
03
Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associate's Degree
• Bachelor's Degree or higher

04
How many years of experience do you have editing water and sewer GIS data?

• None
• 0 to 1 year
• 1 to 2 years
• 2 to 3 years
• 3 or more years

05
How many years of experience do you have with ArcGIS Desktop (ArcMap and/or ArcGIS Pro)?

• I do not have any experience
• Less than 2 years of experience
• 2 to 4 years of experience
• 5 or more years experience

06
How many years of experience do you have with geodatabase management and multi-user editing?

• I do not have any experience
• Less than 2 years of experience
• 2 to 4 years of experience
• 5 or more years experience

07
How many years of experience do you have in performing spatial analysis or geoprocessing functions?

• I do not have any experience
• Less than 2 years of experience
• 2 to 4 years of experience
• 5 or more years experience

08
How many years of experience do you have developing and configuring GIS web maps and applications using ArcGIS Online or Portal?

• I do not have any experience
• Less than 2 years of experience
• 2 to 4 years of experience
• 5 or more years experience

09
How many years of Customer Service experience do you have?

• I do not have any experience
• 0 to 1 year of experience
• 1 to 2 years of experience
• 2 to 3 years of experience
• 3 or more years of experience

10
How many years of experience have you had reviewing water and sewer construction documents and/or plans?

• I do not have any experience
• 0 to 1 year of experience
• 1 to 2 years of experience
• 2 to 3 years of experience
• 3 or more years of experience

11
How many years of experience do you have designing, developing, and configuring field-based, mobile applications for GIS?

• I do not have any experience
• Less than 2 years of experience
• 2 to 4 years of experience
• 5 or more years of experience

12
How many years of experience do you have managing staff?

• I do not have any experience
• 0 to 1 year of experience
• 1 to 2 years of experience
• 2 to 3 years of experience
• 3 or more years of experience

13
Are you a current City of Norfolk employee?

• Yes
• No

14
Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question