About Our Client Company:
They are a global provider of reliable technology products in multiple categories B2B, Enterprise to Consumer from networking devices to smart home products. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, they serve customers in over 100 countries and continues to grow its global footprint.
Overview:
We are seeking an experienced Application Engineer to join us! In our team, you can always stay at the forefront of technology, have access to and learn about the latest generation of networking technologies worldwide. Together with other outstanding engineers in the team, you will create reliable, stable, and high-speed network access products for users, provide user-friendly and convenient smart home solutions, and bring convenience to the lives of millions of users worldwide!
Position: Senior Application Engineer
Responsibilities:
- End-to-end Solution testing for a given Customer requirement or customer topology.
- Deal with customers, understanding their requirements, and ensuring customer satisfaction throughout the project lifecycle.
- Work on customer issues, troubleshoot, reproduce in house and track to the closure.
- Explore new applications in the hospitality industry, such as MDU/UC/POS/Hotel, etc.
- In-depth analysis of RMA products with common problems.
Requirements:
- Bachelor’s degree in computer science, electronic engineering, or a related field.
- At least 5 years of experience in network products developing or Level 3 technical support
- Thorough comprehension of fundamental networking protocols, including TCP, STP, ARP, Ethernet, OSPF, etc.
- Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, 802.11a/b/g/n/ac/ax wireless networks.
- Strong problem analysis and solving skills.
- Familiar with network protocol layers and how to use network analyzers such as WireShark, EtherReal, OmniPeek.
- Excellent communication skills and teamwork spirit, able to effectively collaborate with different teams.
Additional Skills (Preferred):
- Experience with Python, TCL-TK, Java scripting.
- CCNA, CCNP, CCIE, CWNA & other network certification.
- Familiar with L3 switches or OLT products.
- Other Job Details:
- Job Type:Full-Time On Site
- Shift and schedule:Monday to Friday
What We Offer:
- $120-$150k salary and comprehensive benefits package.
- 401(K)
- Opportunities for continuous professional development.
- Engaging and inclusive work culture