Solutions Engineer

Company:  Intuit Inc
Location: New York
Closing Date: 16/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Overview

Come join US Sales supporting the Global Business Solutions Group (GBSG) as a Solutions Engineer for the Professional Services Organization. The Professional Services Team enables Accountants, Mid-Market Customers, and Partners to successfully embrace, use, and adopt Intuit Enterprise Suite (IES) through our strategic consulting, technology/product expertise, and implementation/integration strategies.

The Solutions Engineer candidate will have a proven track record of creating delightful experiences for Accountants, Mid-Market Customers, and Partners. Understanding and leading change management, industry workflows and technology, accounting implications, embracing fast-moving environments, deep understanding of SAAS, and the nuances of migrating accounting platforms.

What you'll bring

  • Bachelor’s degree

  • Proven 5+ years in the Accounting Industry and (SaaS) partner organizations working in a tech environment, complex solutions, SaaS offerings (PM, Consulting, Support, Etc.)

  • Strong technology and business experience, preferably working with mid-market businesses and clients

  • Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others, driving change.

  • Demonstrated communication & collaborative skills with ability to influence & work cross-functionally

  • Strong understanding of small and mid-market business needs and their accounting implications

  • Knowledge of QuickBooks accounting software is highly desirable

  • Excellent written and verbal communication skills; ability to communicate technical and other findings across organizational levels to both technical and non-technical audiences

  • Self-motivating, tenacious and balanced individual who brings ‘can do’ motivation

  • Demonstrated technical aptitude and skills

  • Partner and Client focused, with a passion for delivering the best possible customer experience

  • Ability to manage multiple priorities within a fast paced environment

  • Willing to travel

How you will lead

Discover

  • Understand small and mid-market business needs and their accounting implications

  • Lead technical discussions with Accounting Firms, Partners, and Mid-Market businesses to brainstorm solutions and determine technical feasibility

  • Management Systems Integration / Integration Consulting - discovery, help in developing solution, vet & prioritize

Consult

  • Serve as a design and implementation consultant/expert to Accounting Firms and Mid-Market Businesses. Ability to talk tech, workflows, and consults with Partners at the C Level

  • Consult and help design technical integrations with our partners being mindful of the user experience

  • Work with the product owner, integration manager and partner to define the integration

Partner

  • Provide product and technical expertise through sales cycle, pre and post sales. Assists the sales team in assessing potential application of company products to meet partner and client needs

  • Work cross-functionally with various Intuit teams including: business development, product management, platform engineering, partnership, and business units to drive tangible results

  • Develop credibility and strong partnership with partner technical teams and work together to architect joint solutions for common customers

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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Intuit Inc
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