Database Administrator

Database Administrator

IT Database Svcs

Full Time

81712BR

Job Summary

The Database Administrator will be an integral member of the Database Services team within the Platform Services domain. The Database Administrator will partner with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments. The Database Administrator role involves supporting databases, including schema definition, structure, and long-range requirements, as well as facilitating the development of documentation, data security measures, and operational guidelines and protection.

The Database Administrator assists the design, creation, optimization, and maintenance of IT databases. The Database Administrator partners with a broad range of customers, partners, and key stakeholders in academic, medical, and research organizations to provide best-in-class database services, profile application workloads, identify application and infrastructure interdependencies, and facilitate the seamless delivery of a secure database environment. The Database Administrator is accountable for implementing and maintaining stringent security protocols. This important task helps protect the University's data from unauthorized access and potential breaches. This role also serves as the first line of defense to diagnose and resolve issues when database problems arise, ensuring minimal disruption to the University's operations.

The Database Administrator will positively impact UCSF's operations and culture by protecting University stakeholders' information and data in service of the institution's academic, medical, and research mission. This team member will advance the University's mission by delivering exceptional security service comprehensively and consistently across faculty, staff, and students. This role will execute UCSF's vision while modeling UCSF's culture and values.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $84,400 - $180,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: UCSF Benefits

Department Description

University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the University community, always upholding the highest level of responsiveness and reliability for our customers. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services, regardless of the hour or complexity of the issue.

The Platform Services team within Infrastructure Services is committed to empowering the academic, medical, and research mission of UCSF by ensuring that all customers have seamless, secure, and accessible technological support. The team oversees the management and maintenance of various technology platforms, including systems, databases, and cloud services, to guarantee they are secure, readily available, and performing optimally. Platform Services handles the management of critical software, such as Epic, ensuring it supports the highest level of medical service delivery by operating at peak performance. The team also oversees data center operations, including server management, storage, and networking equipment, to ensure the reliable delivery of health services. Additionally, it manages enterprise databases, Oracle, SQL, and other defined databases with a focus on data security, availability, and top-tier performance. All these tasks are critical not just for the smooth operation of the University's technological infrastructure, but also for enhancing productivity, enabling the provision of high-quality health services and learning, and ultimately, improving patient and student outcomes.

Required Qualifications

• Bachelor's degree, or equivalent combination of experience/training, in one or more of the following fields: computer science, engineering, computer information systems, etc.
• 1 to 3+ years of experience in information technology, database architecture, or software development.
• Experienced in data modeling and translation of the model into a high-performance physical database design. Fluent proficiency in SQL optimization.
• Prior experience in database technologies, customer experience services, or higher education. Demonstrated experience with database technologies and services. Provide experience in one or more of the following, Oracle, SQL, MySQL, Postgres SQL, or other.
• Experience with Linux/Unix and Windows system administration. Strong skills in PowerShell and/or Unix shell scripting.
• Experience with large design efforts working in cross-functional project teams.
• Strong written and verbal communication skills, with the ability to explain complex IT concepts to a non-technical audience.
• Strong customer service skills and ability to triage and escalate to leadership and management for resolution.
• Experience participating in activities to advance an inclusive environment that values equity, diversity, inclusion, and belonging.

Preferred Qualifications

• Demonstrated architecture experience creating a high-volume database for enterprise-grade solutions. Understanding of the attributes and processes of current application development methodologies.
• Knowledge of virtualization techniques and technologies to facilitate the development of highly scalable, multi-tenant SaaS offerings.
• Ability to interpret, analyze, and apply pertinent service level agreements, policies, procedures, regulations, and other requirements, and turn them into actionable outcomes.
• Expertise in database technologies on any of the following: Oracle MS SQL Server, MySQL, PostgreSQL, MongoDB, Access, and cloud database services.
• Database Administrator (Microsoft, Oracle, or equivalent)

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu . Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

007177 DATABASE ADM 3

Job Category

Clinical Systems / IT Professionals

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Center Building (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F, 8-hour shift. As required after hours, weekend, and escalation support