Sales Engineer

A rapidly growing organization, executing a strategy to develop a nationwide industry leading TIC sales force, providing tremendous growth potential for candidates seeking career progression and advancement opportunity.

Motivated candidates will engage in a robust onboarding process, industry specific technical training and situational sales training. Successful candidates will expand business with dormant and existing accounts, provide increased touch points for accounts, and engage in budgeting activity for assigned account lists. It will be your responsibility to ensure customer satisfaction through all stages of the sales process. In addition to client relations, this role will interact with the broader Element Sales Team, General Manager, and lab/technical personnel. The ideal candidate will be action oriented, customer focused and have an entrepreneurial drive.

Responsibilities

1. Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts

• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers
• Identify opportunities early in the sales cycle to ensure maximum share of wallet
• Qualify opportunities with assistance of inbound team / specialists
• Manage relationships and utilize technical support to assist in Sales
• Follow up in a timely manner on quotations for the assigned customer base
• Actively engage in enterprise selling activities in assigned business unit and end market
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Achieve sales goals by converting and penetrating accounts
• Identify future growth accounts and transition to Business Development Manager where applicable
• Perform quarterly strategic business reviews with top assigned accounts
• Build and maintain a working knowledge of service offerings; participate in training/coaching opportunities
• Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance
• Engage in customer site visits and the development of visit agenda
• Participate in trade show event when applicable

Skills / Qualifications

1. Approximately 1-2 years of Business Development, Sales or Account Management experience

• Bachelors of Science (Engineering) preferred but other four year degree will be considered
• Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry
• Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
• A valid driver’s license, with an acceptable driving record under Element’s policy
• Experience in interpreting testing procedures and requirements desired
• Proficiency in Microsoft Applications (Word, Excel)
• Experience with CRM applications or willingness to learn how to use effectively
• Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
• Well-developed oral and written communication skills to meet a variety of communication needs
• Good interpersonal skills that foster open upward and downward communication built on mutual respect
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
• Ability to be on-site, at the required lab location, in the performance of daily sales activities
• Some overnight travel may be required