UI/UX Designer

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Locations: Minneapolis, MN; Columbia, MD; or Charlotte, NC (Hybrid)

This is a hybrid position primarily based in any of the above listed US office locations. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential:

Computershare has an exciting opportunity for a permanent full-time UI/UX Designer to join our Computershare Corporate Trust (CCT) Digital Channels team.

Here are a few things that make this opportunity truly fantastic:

1. We work in a fun and collaborative team environment with a supportive management team to ensure you reach your career goals, no matter where they may take you.
2. We offer continuous learning and education opportunities and put emphasis on continued improvement and growth.
3. We believe that creativity fosters opportunity, and that the ideas of our employees will be what keeps us ahead in the market.
4. Enjoy flexibility with the hours that you work, ensuring that you can obtain the right work-life balance.

A role you will love:

This role will support projects and initiatives within the CCT area with all of the strategy and experience design work. This is a hands-on role which will involve primary and secondary research support, reporting/analytics, data driven insights, facilitate and support workshops, drafting creative briefs and inputting into strategic responses, and delivering experience & user design. You would do this via sketches, paper prototypes, wireframes, as well as low and high-fidelity prototypes.

Other Key Responsibilities include:

1. Communicate design ideas and conduct design reviews with UX team peers, developers, delivery managers, business/product managers and other stakeholders.
2. Work with stakeholders across our global businesses to understand business needs.
3. Understand user needs, measures user satisfaction, and determine potential solution effectiveness by interpreting data: Qualitative data (e.g. may include some of the following feedback from surveys, usability testing, card sorting activities, live and/or recorded calls), Quantitative (statistics from A/B tests, web, IVR, call center, SMS, live chat, and virtual assistant reports).
4. Collaborates with stakeholders across different global businesses to expand our methods of gathering user feedback.
5. Conducts market research to include design trends and competitive analysis.
6. Creates and updates various UX artifacts such as:
1. User personas, storyboards, and empathy maps.
2. Information Architecture maps, and card sort materials.
7. Contribute to UI style guides.
8. Work with both business and technical teams to understand business needs and technical limitations to obtain optimal solutions.

What will you bring to the role?

Required:

1. 2+ years professional experience in UX Design.
2. Strong Communication skills, both written and verbal.
3. Experience with UX/UI design and prototyping tools (e.g. Figma, Axure RP, UXPin, Sketch, InVision, Adobe XD).
4. Experience creating adaptive and responsive designs compliant with American Disabilities Act (ADA) standards.

Preference will be given to candidates with:

1. Experience with HTML, CSS, and JavaScript.
2. Knowledge of ReactJS and/or Angular.
3. Experience with creative design tools (e.g. Adobe Creative Cloud).
4. Familiarity with securities and/or banking industries.
5. Professional copywriting or content writing experience.

Rewards designed for you:

Paid parental leave , flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection: Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more: Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.