Service Engineer Hardware

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Service Engineer Hardware

Requisition ID:  2514

Location: 

Rozzano, IT

Region:  IT

Work regime:  Full-Time

Kind of contract:  Fixed Term Contract

The Proton Therapy installation project in Rozzano will be the second ProteusONE facility in Milan, developed in collaboration with the Humanitas Research Hospital. This project will feature the newest ProteusOne system, with installation set to begin in early October 2024. The installation is expected to be completed within 12 months, after which the site will transition to customer service mode.

As Service Engineer - Hardware, you are responsible for installation, calibration and commissioning activities on the Proton Therapy Centre, with a specific focus on the hardware.

You work in a team of approximately 9 people, and you report to the Site Manager.

Challenges we trust you with

As a Hardware engineer, you are responsible for:

During the installation phase (+/- 12 months)

• Participating in the installation of the IBA equipment and technical tools on the Proton Therapy site with a specific focus on the hardware
• Testing and validating the equipment according to the specifications and ensuring the customer requirements are met in terms of compliance, quality, technical performance and timing
• Critically analyzing data to diagnose potential technical problems
• Collaborating intensively during the installation and commissioning phase with subcontractors to supervise the installation until the start-up of the equipment
• Troubleshooting the equipment including solving electrical and mechanical issues
• Ensuring the highest quality of state-of-art technologies and services

During the Customer Service phase

• Maintaining and troubleshooting the equipment
• Operating the system and providing technical support to the medical staff during patient treatment and clinical operations
• Ensuring the client requirements are met in term of technical performance, timing and safety
• Training customers
• Carrying out preventive and corrective maintenance on equipment (shift work)
• Upgrading and improving the system in collaboration with the R&D (Research and Development) department

What we value

You have:

• A Master degree in engineering or equivalent by experience
• Relevant technical experience in electronics/electrical system troubleshooting, mechanical system design and repair, and operations of large systems, as well as experience with different tools like cooling systems, vacuum systems, PLC´s regulation loops Programmable Logic Controller), drivers, sensors, electric motors positioning equipment, high and low voltage equipment
• The ability to troubleshoot large systems issues
• Knowledge of local EHS (Environment, Health, and Safety) regulations

And you also are:

• Customer-oriented
• Driven, proactive and hands-on person
• Able to follow rules & regulations and you able to deliver on strict deadlines
• Analytical, able to identify root cause of issues
• A team player with strong interpersonal skills
• Willing to travel extensively during the training period (+/- 4 months)
• A flexible person, willing to work in rotating shift work, night work and weekends (up to 50% of your time)

Life at IBA

Diversity is fundamental to our culture. We value the uniqueness of individuals and the different perspectives and talents they bring to IBA. We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA’s success.
The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!
By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.
We are driven by: 

• Innovating in a cutting-edge technology environment
• Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses 
• Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) 
• Acting autonomously and belonging to motivated teams with good work-life balance 
• Contributing to a company where sustainability, safety and well-being are key to our success

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.

Proton Therapy

Proton Therapy - a more targeted treatment

Proton Therapy is considered the most advanced currently available therapy and a valuable treatment modality for thousands of adults and children who are diagnosed with cancer. Proton Therapy aims to destroy cancer cells by delivering proton beams to a target tumor. Protons release their energy within the tumor target area while limiting the radiation to the surrounding healthy tissues.

Proton Therapy Achievements

More than 60 proton therapy centers worldwide & more than 100 000 patients treated by IBA proton therapy customers.