Apply now Job no: 523331
Work type: Staff Full Time
Location: UMass Amherst
Department: A&F Information Technology
Union: PSU
Categories: Computer & Information Technology, PSU A
About UMass Amherst
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees.
Job Summary
The Lead Systems Engineer designs, implements, monitors, and continually improves procedures and resource allocations to ensure technology support and services to the Administration and Finance Division.
Essential Functions
- Serves as primary technical designer, implementer, and administrator for the systems used and supported by Administration and Finance.
- Mentors, coaches and trains IT system engineers and administrators on developing, designing, deploying and supporting enterprise class Windows and Linux configuration management and system deployment.
- Develops and implements security policies and procedures to provide security, confidentiality and audibility of administrative information resources.
- Facilitates meetings to enhance communications on IT-related subjects across campus.
- Works on multiple projects as a project leader to research, propose and implement strategies in the migration and consolidation of complex distributed systems.
- Analyzes, monitors and keeps systems current with changing technologies.
- Designs, analyzes and configures Windows and Linux servers in a heterogeneous environment.
- Monitors system performance and tunes system resources to maintain efficient and equitable use of managed resources.
- Responds to escalated alerts and customer reported issues.
- Develops tools for automation of tasks and integration of other IT services.
- Actively participates in the planning of both short- and long-term goals and directions for AFIT.
Other Functions
- Performs related duties as assigned or required to meet department, executive area/division, and university goals and objectives.
- Provides consulting to AFIT and other campus staff on matters related to system provisioning and centralized maintenance and monitoring.
Minimum Qualifications
- High School Diploma (or equivalent) and more than 10 years' experience with Windows and Linux systems administration in a large complex environment.
- Experience providing support for Windows or Macintosh desktops, including software image creation and deployment experience.
- Cross-platform Systems Administration experience, including experience with UNIX/Linux and Windows.
- Experience with programming and/or scripting languages such as PowerShell, Perl, Bash.
- Knowledge and experience working with virtualization environments and tools such as VMWare or Vagrant.
- Knowledge of system and network security.
- Experience with system monitoring solutions such as Nagios and Solarwinds.
- Demonstrated abilities to work effectively, in a highly organized manner.
- Excellent analytical and organizational skills.
- Excellent interpersonal and communication skills.
Preferred Qualifications
- Experience working in a large complex educational environment.
- Experience managing Web and Internet services on Windows and/or UNIX/Linux platforms.
Physical Demands/Working Conditions
Typical office environment.
Work Schedule
- Monday – Friday, 9:00am – 5:00pm.
- Required to work some nights and some weekends.
- Participates in team on-call rotation.
- This position has the opportunity for a hybrid work schedule.
Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services.
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