Job Description
Overview
Ideal candidates possess an upbeat and enthusiastic personality capable of thriving in a fast-paced dynamic environment. Passionate about providing outstanding experiences for our clients. We seek team members with technology expertise in systems support and administration.
The Systems Engineer I works as an individual contributor with multiple internal teams providing expertise, recommendations and execution for systems implementation, administration, and support. The Systems Engineer I role works with account teams and our clients, interacting directly with their decision makers. Each Systems Engineer I has expertise of IT systems/technologies, with subject matter expertise for one or more specific technologies and/or applications. The Systems Engineer I is responsible for problem and knowledge management associated with the ongoing support of technology in their specific area(s) of expertise.
This is a fully remote position, however working hours required are M-F 8am-5pm PT.
Responsibilities
- Provides working knowledge of subject matter pertaining to one or more technology pillars:
- Cloud technology
- Networking
- Messaging and Unified Communications
- Servers
- Cybersecurity
- Identity Access
- Endpoint Manager deployment and maintenance
Qualifications
- High school or equivalent, bachelor's degree preferred.
- 3-5 years of relevant technical and customer service experience in systems analysis, implementation, and support for current technologies.
- One or more of the following (or approved similar) certifications are required:
- AWS Cloud Practitioner / Sys Ops Administrator
- Citrix Certified Associate - Virtualization (CCA-V)
- Microsoft Azure Fundamentals
- Google Foundational
- VMware VCTA
- Cisco CCST
- Fortinet NSE4
- ComptTIA Network+
- Certified Ethical Hacker (CEH)
- Current Windows Desktop and server Operating Systems
- Windows Active Directory/Azure (User Management/Administration/Group Policy)
- Common desktop applications including Microsoft Office Suite
- Current Exchange Server/M365/Mail services
- Supporting firewalls, switches, and security functionality.
- Common TCP/IP services including HTTP, FTP, DNS, and DHCP
- Current Cloud services and technologies including Virtualization, RDP, etc.
About Us
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.