Human Factors Engineer / Researcher

Apple is looking for an experienced human factors engineer/researcher to apply user-centered design principles to the research, design, and development of its health features. You’ll have the unique opportunity to contribute to the development and continuous improvement of impactful Apple health and wellness features. We are a dynamic, diverse, and collaborative group that works at the intersection of research and product development.

Description

Apply Human Factors Engineering (HFE) methods and principles at all phases of product/technology development. Exercise independent judgment in development of experimental design, data collection efforts, data analysis, conclusions, and design recommendations. Develop user study criteria and detailed methodology for user interface testing for several concurrent projects. Lead user-centered research and evaluation for design concepts for diverse user populations utilizing experimental data. Conduct qualitative and quantitative research and analysis of data and provide clear and concise feedback to teams in a timely manner. Collaborate cross-functionally with design, engineering, clinical, product marketing, and product development groups. Inform feature development and direction of new Apple features through research. Maintain an active working knowledge of worldwide human factors publications, standards, and both cognitive and physical heuristics. Comply with all principles of research ethics and collaborate with legal and institutional review boards to ensure alignment with human research guidelines and regulations.

Minimum Qualifications

• Expertise in creating rigorous experimental designs, utilizing scientific method, and prioritizing research insights that have implications for product design and development.
• Expertise in conducting usability studies and interview techniques related to product use. Mixed methods expertise to combine quantitative and qualitative research approaches.
• Excellent communication and interpersonal skills, attention to detail, patience, and aesthetic sensibility.
• Ability to distill research insights into presentations for engineers and designers in a concise way.
• Bachelor’s degree, with a concentration or extensive work in human factors, industrial engineering, cognitive psychology, biomechanics, experimental psychology, and/or human-computer interaction. Master's/doctorate preferred.

Preferred Qualifications

• Expertise with health software and hardware usability.
• Relevant experience in medical device usability evaluations and documentation.
• Expertise in leading research programs informing wearables including smart watches, fitness trackers, and/or virtual reality headsets.
• Experience applying regulations and best practices for medical device human factors a plus (e.g. IEC 62366, AAMI HE75, FDA Applying Human Factors and Usability Engineering to Medical Devices).
• Expertise in conducting and interpreting various statistical analyses (e.g., t-tests, ANOVA, regression, bootstrapping).
• 5 years of relevant work experience managing projects and driving research programs cross-functionally.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.