Vice President Engineering, Digital

Vice President Engineering - Digital

What Will You Do?

The VP of Engineering - Digital at Ashley Furniture plays a crucial role in driving the technological advancement of our digital experiences. Reporting directly to the Senior Vice President of Retail Technology, this position requires a blend of visionary thinking and practical execution. The VP will focus on integrating and harmonizing digital touchpoints across physical stores, online platforms, and customer service tools, ensuring they operate seamlessly to enhance both customer and associate experiences.

This role requires a forward-thinking leader with a strong background in digital commerce and a passion for customer-centric strategies.

Primary Job Functions

1. Strategic Technology Leadership : Develop and implement a comprehensive tech strategy that aligns with both immediate and long-term business goals.
2. Architectural Oversight and Innovation : Lead the design and innovation of technology architecture focused on retail and e-commerce experiences.
3. Integration of Retail Technologies : Ensure cohesive integration of technologies within retail operations and broader corporate systems.
4. Team Leadership and Development : Mentor and lead a team of technology professionals, fostering skill development and innovation.
5. Executive Team Collaboration : Participate in executive decision-making, aligning technology initiatives with overall business strategy.
6. Technology Evaluation and Decision-Making : Review and approve new technology implementations and acquisitions.
7. Emerging Technology Analysis : Stay abreast of emerging technologies and trends, assessing their potential impact and application in retail.
8. Facilitate Vendor Selection : Identify and recommend potential technology vendors for initial engagements and partnerships.
9. Budget Oversight and Resource Allocation : Oversee technology-related budget considerations, ensuring alignment with strategic objectives.
10. Risk Management and Mitigation : Proactively identify and address technological risks to the business.
11. Compliance and Security Protocols : Ensure adherence to legal standards, security protocols, and best practices in technology.
12. Guide Organizational Change : Lead the organization through technological transitions, focusing on change management strategies.
13. Stakeholder Engagement and Alignment : Engage with business units to align technology solutions with their needs and goals.
14. Direct Data Strategy Initiatives : Guide the development and management of data strategies to support business decisions.
15. Enhance Customer Experience Through Technology : Utilize technology to innovate and improve the customer journey in retail.
16. Facilitate Cross-Functional Collaboration : Ensure technology initiatives support and enhance broader business operations.
17. Foster a Culture of Continuous Improvement : Promote learning, adaptation, and innovation within the technology department.
18. Adapt and Future-Proof Technology Strategy: Continuously adapt technology strategy to meet evolving business needs and market changes.

Secondary Job Functions

1. Monitor Industry Best Practices : Stay informed about best practices in IT and retail technology, ensuring Ashley Furniture remains at the forefront.
2. Collaborate on Corporate Technology Initiatives : Participate in broader corporate technology projects that may extend beyond the retail division.
3. Sustainability and Environmental Impact : Advocate for and integrate sustainable technology practices that reduce environmental impact.
4. Promote IT Governance : Implement and promote strong IT governance structures to ensure consistency and quality in technology-related decisions.
5. Community and Industry Engagement : Represent Ashley Furniture in technology forums, conferences, and industry groups, enhancing the company's tech reputation.
6. Internal Technology Advocacy and Education : Educate internal stakeholders about the benefits and potential of new technologies and digital transformation.
7. Employee Technology Training and Development : Oversee programs for continuous learning and upskilling of employees in technology-related areas.

Schedule Expectations

1. Travel Requirements : Be prepared for moderate domestic and international travel as required by the role. Likely includes annual visit to India, and quarterly visit to domestic facilities.
2. Time Zone Adaptability : Ability to adapt to varying time zones and maintain productivity with domestic and international teams.
3. Work-Life Balance : Maintain a healthy work-life balance while managing work demands and travel requirements.

Job Competencies

1. Ethics and Values : Strong commitment to ethical principles and values, ensuring decisions and actions align with the company's standards and expectations.
2. Integrity and Trustworthiness : Demonstrated integrity and trustworthiness, fostering a transparent and honest work environment.
3. Accountability and Responsibility : Taking ownership of tasks and outcomes.
4. Adaptability and Resilience : Effectively handling challenges and change in the workplace.
5. Collaboration : Working well with others to achieve shared goals.
6. Decision-Making : Utilizing data-driven insights and sound judgment for effective decision-making.
7. Emotional Intelligence : Displaying empathy and understanding in interactions with colleagues and customers.
8. Proactive Problem-Solving : Identifying potential issues and implementing solutions.
9. Continuous Learning and Growth : Embracing opportunities for personal and professional development.

Job Qualifications

1. 10+ years' experience of developing world-class customer-facing experiences having more than 100M sessions annually.
2. 7+ years leading and managing large cross-functional delivery teams.
3. Proven experience in a senior engineering leadership role within a large, customer-facing organization.
4. Strong working knowledge of modern web technologies, including modern JavaScript frameworks (such as React, Angular, or Vue.js), design systems, and content delivery networks (CDNs).
5. Hands-on experience with CI/CD tools and processes, including container orchestration with Kubernetes.
6. Strong knowledge of agile methodologies and experience driving agile transformations.
7. Ability to manage and prioritize multiple projects in a fast-paced, dynamic environment.

At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You've come to the right place. Ashley Furniture has a Growth Mindset, and once you join our team, you'll learn from the best in the business.

Apply today and find your home at Ashley!

Compensation: Annual Salary = $200,000 - $250,000 plus bonus. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors.

Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.

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