Sr. SSD Applications Engineer

Company:  Silicon Motion
Location: Milpitas
Closing Date: 31/10/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Job Responsibilities:

  • Working with customers to manage SSD debug and qualification requirements in collaboration with SMI Engineering Teams, driving technical design-in/-win, and debug hardware, firmware, and other platform-related barriers to adoption.
  • Interfacing with customers and internal platform partners to resolve product issues and leverage those learning to shape future product (controller / Firmware) definition.
  • Evangelizes technical benefits of SMI Enterprise controllers and various business models at the platform level; creates preference for SMI products within the platform; enables customer and end-user adoption of solutions; and supports ecosystem and tools enabling to drive controller solution adoption.
  • Executing technical product qualifications.
  • Creating customer-specific competitive analyses.
  • Conducting end-user visits with OEM/ODM partners.
  • Developing and presenting technical product content.
  • Advocating technical customer needs to internal stakeholders.
  • Driving internal teams to deliver to customer expectations.
  • Working with the sales team to resolve technical questions.
  • Participates in customers meetings and presentations, acting as technical adviser, consultant, analyst, and program manager for customer technical interactions in collaboration with SMI PM teams.
  • Supports customer requests or events as they occur, develops solutions to problems utilizing formal education and judgment.
  • The AE will work closely with customers and partners to establish strong relationships that deliver results and team business objectives in the data center / enterprise segments.
  • Ability to summarize technical concepts, create collateral and deliver top-ranked technical training to both small and large audiences of technical domain experts.
  • International travel required, up to 20%.
  • Ability to help on system design review and analyze/solve the hardware system problem.

Minimum Requirements/Qualifications:

  • Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related fields.
  • At least 5 years work experience in each of the following:
    • Knowledge of configuring, optimizing, and testing server, storage system, or other complex system products.
    • Working with suppliers and/or customers to clarify requirements, manage expectations, and resolve complex engineering or customer engagement challenges.
    • Compute and/or Storage System hardware and/or software using both Windows and Linux based operating systems in the data center / enterprise.
    • HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe).
    • Debugging Platform/System issues that may be hardware, firmware, driver, BIOS, and/or application related.
  • Familiarity with Datacenter architecture and interfaces, PCIe Switches, RAID controllers, HBAs, Expanders, and JBODs/JBOFs.
  • Knowledge of SSD hardware and firmware architecture.
  • Familiar with the electrical system design and PCB layout philosophy of SSDs.
  • Microsoft and Linux datacenter OS debug experience.
  • Fluent in reading and writing Mandarin preferred.

For applying job positions or more information regarding the recruitment, please contact:

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