Engineering Manager, Global E-Commerce Customer Business

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices, including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

What You'll Do:

1. Be responsible for building an intuitive and reliable shopping experience, including browsing product details, check-out, shopping, return, refund etc.
2. Be responsible for Promotion and Campaign, building platforms and tools for merchants, clients, and business to manage campaigns, deliver best results, and receive actionable insights.
3. Develop data insights capabilities for global e-commerce platforms, enabling users to extract actionable insights and intelligence from data to maximize their revenue potential and decision-making efficacy.
4. Collaborate closely with product and data teams to evolve data-empowered capabilities in data visualization, operational analysis, intelligent diagnosis, product/strategy optimization, market intelligence, etc.
5. Drive continuous improvements to engineering excellence and efficiency, lead research & development into key areas of optimizations for backend systems and services, including data security, systems architecture, and computational efficiency & scalability.
6. Drive and shape the growth of a highly effective product engineering team, provide professional and technical leadership to support the professional growth of individual team members.

1. Bachelor's or above degree in Computer Science or related fields from accredited and reputable institutions.
2. 5+ years of experience developing highly scalable backend services and systems using at least one of Java/Golang/Python/Scala/C++, with at least 2+ years of technical or team leadership experience.
3. Strong software programming capabilities, exhibits good code design and coding style.
4. Deep understanding of data structure, algorithm design and analysis, networking, data security, and highly scalable systems design.
5. In-depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka etc.
6. Exhibits strong product/business understanding, able to align product engineering directions to support current and future products and business.

【For Pay Transparency】Compensation Description (annually) The base salary range for this position in the selected city is $224000 - $410000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.