Integration & Support Engineer

(Full Time) Integration & Support Engineer at Modal (United States)

Integration & Support Engineer

Modal United States

Date Posted: 31 Oct, 2022

Work Location: San Francisco, United States

Salary Offered: $60000 — $110000 yearly

Job Type: Full Time

Experience Required: No experience required

Remote Work: Yes

Stock Options: Yes

Vacancies: 1 available

Modal is hiring integration & support engineers who will be responsible for implementing Modal's e-commerce products with customer websites and CRM systems, provide on-call customer support, and troubleshoot customer issues.

Responsibilities:

• Integrate Modal's SaaS products with customer websites and assist in onboarding new customers.
• Troubleshoot integration and configuration issues with Modal products and partner services.
• Provide phone, chat and email assistance to customers, consultants and partners on Modal products.
• Develop and maintain effective relationships with internal and external customers.

Qualifications:

• 2 yr+ working Javascript, HTML, CSS, SQL required.
• Experience using Chrome Developer Tools required.
• Excellent problem solving, listening, oral & written communication skills.
• Highly motivated, self-starter, ability to multitask.

About Modal: Digital commerce for the world’s largest auto retailers and brands.

Company Size: 11 - 50 People

Country: United States

Company Status: Actively Hiring