Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Lead UX/Product Designer to join the Specialty Experience team supporting our electronic medical records product. You’ll work to define, design, and test features that empower ambulatory practice clinicians and staff to deliver effective and comprehensive care to their patients. As a lead designer, we expect you to have experience across the full range of design practices, from research to delivery and all stages in between. As a member of product team leadership, you will represent design with your cross-functional peers in product management, engineering, and data analytics.
When you join our UX team, you become part of a highly collaborative group with a common goal: creating solutions to help transform the healthcare industry. Our team is responsible for enhancing the primary workflows of ambulatory physicians, from maintaining the longitudinal patient record of care, to collaborating across points of care, and engaging with patients during an appointment. The decisions you make will impact over 100K healthcare providers across the United States.
We are looking for someone who can dive into complex problems and create design solutions that ensure our development teams release useful and usable experiences. Join us and discover how you can make a difference in the lives of physicians and the patients they care for.
Job Responsibilities
- Design scalable, clear, transactional web-based product experiences
- Seek out and incorporate feedback from users and cross-functional team members
- Proactively seek out and foster connections across product teams to support cohesion and consistency throughout the user experience
- Create low- to high-fidelity mockups, content, detailed designs, and build interactive prototypes to communicate and test concepts and ideas
- Plan and execute design research to develop new ideas and evaluate the usefulness and usability of product features
- Assist in the definition and creation of success criteria and metrics
Typical Qualifications
- 5+ years of professional UX research and design experience
- Self-directed and comfortable with ambiguity and complexity
- Previous experience researching and designing for healthcare, enterprise (B2B), or another complex domain
- UX writing experience is not necessary, but is a plus
- Portfolio of work demonstrating strong problem framing, graceful solutions to complex problems, iterative design, collaborative processes, and compelling storytelling
About athenahealth
To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
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