Job Summary and Responsibilities/Duties
For best consideration, please submit application materials by September 8, 2024.
Job Summary
Performs analysis and application programming as a functional area technical expert. Responsible for database and application programming projects and production support as part of the IT Department’s Application Support Team. Contributes to analysis, design and programming for enterprise database applications.
Essential Duties
- Serves as product expert in the configuration, development, implementation, testing, and maintenance of designated enterprise applications and/or modules.
- Troubleshoots and resolves application and database issues.
- Performs implementation, backup and recovery of various database management systems.
- Implements solutions via business process changes and/or a software solution.
- Contributes to solution identification for IT related issues by working with staff to identify system requirements and provides solution recommendations.
- Tracks day to day maintenance tasks and escalates as appropriate.
- Trains and assists users in upgrades to system applications.
- Plans and installs software and database upgrades and enhancements.
- Coordinates with software vendor resources to resolve system problems and implement system enhancements.
- Collaborates with full and part-time employees on projects to plan and implement.
- Supports designated users on specific applications.
- Works with network and web support teams as needed to resolve cross platform issues.
- Acts as consultant on computer applications and PC support.
- Performs other related duties as assigned.
Minimum and Desired Qualifications
Education: Bachelor’s Degree in computer-related field
Experience/Training:
- Minimum (4) years of experience with object-oriented programming languages and relational databases, including at least two (2) years of SQL and Java and/or Javascript.
- Two (2) years of experience with enterprise education software applications in a technical support role.
- Familiar with Agile development, business analysis, and project management methodologies.
- Advanced working knowledge of the Microsoft Office Suite.
- Experience with Microsoft SQL Server Administration.
- Experience with Java or C#.NET.
- Experience with business analysis and Agile methodologies.
- Experience working in an end-user support role.
- Experience with Jenzabar product applications.
Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)
Knowledge, Skills, and Abilities
- Excellent interpersonal communication skills.
- Well-developed oral communication skills as well as technical skills to present and exchange technical information.
- Ability to work independently and as part of a team.
Working Conditions and Important Information
Working Conditions
Work is typically performed in a normal office environment while sitting at a computer terminal. Repetitive hand/wrist motion for data-entry and keyboarding functions. Lifting and moving of moderate-weight computing devices is sometimes required.
Salary:
Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the applicable Handbook or Collective Bargaining Agreement.
Important Information:
MHCC only accepts applications through our online application system. For technical assistance, please call 855-524-5627.
Position subject to budget consideration and approval.
Final candidates will be subject to a criminal background check as part of the employment process.
MHCC is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.
MHCC provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235; OAR 105-040-0010 and 105-040-0015.
Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three working days prior to the date of need.
Mt. Hood Community College is an Equal Opportunity Employer that actively supports workforce diversity.
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