Software Development Manager - AWS CX- Console/UXP2, Core Console Experience

Software Development Manager - AWS CX- Console/UXP2, Core Console Experience

Job ID: 2746113 | Amazon Development Center U.S., Inc.

Want to help millions of AWS customers experience a relevant and consistent experience across management console, mobile app and chat channels? If you are interested in helping users across the globe customize and personalize their preferences to increase ease of use, then come join a team with the charter to ensure customers have a seamless experience in the management console. The Core Console Experience team is looking for an outstanding Software Development Manager to lead the team that builds technology to manage user preferences across all AWS services. Your team will need to build Amazon scale applications running on Amazon Cloud that both leverage and create new technologies to process large volumes of data that derive patterns and conclusions from the data.

Amazon Web Services (AWS) is growing rapidly – millions of customers from independent developers to large enterprises visit the AWS Management Console (console.aws.amazon.com). For many, it is their introduction to AWS and their primary tool to accomplish a wide variety of tasks that deeply impact their day-to-day productivity. Handling our rapidly growing customer base, from novice to expert, from startups to large enterprises, in a highly reliable, scalable, and secure manner is challenging, especially as we innovate at an unmatched pace, requiring rapid iterations of the console with data-driven impact.

Key job responsibilities

As a Software Development Manager in the Core Console Experience team, you will lead the tactical and strategic management initiatives for your team. You will drive the overall architecture, design, and implementation of products and platform services, lead the creation, delivery, and evolution of the products that deliver on the vision. You will work with customers, engineering leaders, and stakeholders to understand and clarify long-term vision, define and disambiguate the product and UX requirements. You will own multi-tenancy, resiliency, operational excellence, and security of the services for AWS customers. Additionally, you will assist in the career development of others, lead vision and technical strategy, exert technical influence over multiple teams, increase their productivity and effectiveness by sharing deep knowledge and experience, and help guide the career growth of your team members.

About the team

This team is part of AWS Utility Computing:

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

BASIC QUALIFICATIONS

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability, and scaling) of new and existing systems experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills and effectiveness as product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.