Software User Experience Quality Engineer

Software User Experience Quality Engineer

Apple is where individual creativities gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Imagine what you could do here!

The Software User Experience Quality Team specializes in simulating our customer’s software user experience across our most popular products. We do this to ensure we are shipping high-quality software that meets our customer’s expectations. We perform functional and user-centric testing on iOS and macOS, with a focus on the overall customer experience of using our products. You will provide perspective and guidance on how it feels to use our products to help us deliver the best possible experiences. As a member of our fast-paced group in Software Quality, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to delight and inspire millions of Apple’s customers every day.

Description

You'll join a dynamic and fast-paced team of functional testing engineers to ensure that our software meets the high-quality bar Apple is known for. Part of your responsibilities will include testing like a user while being vigilant about every issue that is encountered during a test pass. You will become extremely fine-tuned in assessing the impact of each bug on a customer’s overall product experience. You will process results, draw important conclusions and present impactful data to our internal partners. You will gather user data telemetry and update existing user flows. You must be flexible and able to bounce between varied tasks efficiently. You must have a passion for exceptional user experience and a dedication to delivering the highest quality products for both our customers and our stakeholders.

Minimum Qualifications

• Relevant work experience working in manual software testing under high pressure situations.
• Advanced proficiency with iOS, macOS, watchOS, tvOS, or other operating systems.
• Ability to investigate and debug difficult problems and independently work towards results.
• Ability to file comprehensive and actionable bug reports.
• BS in Computer Science or equivalent experience.

Preferred Qualifications

• Intermediate level proficiency with Python.
• Experience with Tableau Analytics and or analyzing results data.
• Ability to independently lead initiatives.
• Passion for delivering great user experiences to customers.
• Creative thinker and strong problem solver with meticulous attention to detail.
• Highly organized, creative, motivated, and passionate about achieving results.
• Excellent written and verbal communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.