We are looking for a dedicated and experienced Developer to guide and facilitate our Site Reliability Engineering (SRE) teams. As an SRE Developer, you will be responsible for enabling our SRE teams to deliver reliable and scalable services that ensure optimal performance and uptime of our production systems. You will work closely with the SRE engineers, product owners, and other cross-functional teams to ensure seamless collaboration, remove obstacles, and drive continuous improvement.
Key Responsibilities
• Assist SRE teams in defining and achieving goals by organizing and facilitating ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Align SRE activities with Agile methodologies, focusing on incident management, problem resolution, and reliability improvement.
• Identify and remove impediments or blockers that may hinder the team's progress.
• Track and analyze key performance indicators (KPIs) related to reliability, system performance, and team productivity. Report these metrics to stakeholders and leadership.
• Drive continuous improvement initiatives across SRE processes, leveraging feedback from retrospectives and performance data.
• Work closely with SRE engineers, product owners, and stakeholders to align the team's work with organizational goals.
• Advocate for SRE best practices such as monitoring, alerting, automation, and system health reviews to ensure system stability and availability.
• Coordinate and facilitate post-incident reviews, ensuring teams identify and implement action items to prevent future occurrences.
Qualifications
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3+ years of experience as a developer in a technology organization.
• 2+ years of experience working with Site Reliability Engineering (SRE), DevOps, or Infrastructure teams.
• Familiarity with SRE practices such as incident management, SLOs/SLIs, and automation.
• Experience with tools such as Dynatrace, Thousand Eyes, ServiceNow and similar tools.
• Experience with Python and Java
• Excellent communication, leadership, and facilitation skills.
• Understanding of cloud platforms (AWS, GCP, Azure), CI/CD pipelines, and observability tools (Prometheus, Grafana, ELK Stack).
Preferred Skills
• Previous experience working directly with SRE teams or DevOps.
• Understanding of infrastructure-as-code tools like Terraform or CloudFormation.
• Knowledge of containerization and orchestration technologies such as Docker and Kubernetes.
Language & Communication Skills
• Ability to effectively communicate both verbally and written with all levels within the organization
• Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
• Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
• Ability to work well within a team environment, as well as independently
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."